You might know us best for car insurance, and Flo, our friendly Superstore cashier. But, for more than 75 years, Progressive has offered a wide range of insurance choices to a wide range of customers.
In fact, we insure more than 13 million customers annually thanks to the hard work of our diverse group of more than 28,000 talented employees. From all walks of life, all fields of business and all 50 states, all of our employees have a role in our success as we continue to find new and better ways to move the insurance industry forward and satisfy our customers.
Join our collaborative team of dedicated individuals-and love what you do.
Why Progressive? We're an organization that celebrates and rewards hard work each and every day, with a goal of being a company people can trust. Join a Fortune 500 company voted one of the "Top Places to Work" 3 years in a row in Austin and redefine what it means to provide insurance.
Bilingual Inbound Sales Representative - Inbound Call Center (Austin, TX)
As a Bilingual Inbound Sales Representative, you may work with a headset, but it's your mindset that makes you most valuable. Use your ability to make real connections with potential customers by providing an exceptional buying experience. You'll spend 90% of your time handling inbound calls regarding insurance rates and policies, offering our customers tailored solutions to meet their needs. In this role, you'll work in an enthusiastic environment that gives you the chance to engage with people all day long.
Bring your sales experience to an established company offering a stable paycheck, with no cold calling!
Start Date: Monday, November 17, 2014
Already have a P&C (220) license? Get a $500 bonus if you're hired!
We provide paid training! Learn a new skill and start a new career by becoming a licensed insurance agent.
Training Schedule: Monday - Friday 9:30 am - 5:45 pm (6 weeks)
Pick your own work schedule (after training): 12:00pm-9:00pm, Tuesday - Saturday ~OR~ 4x10 schedule Mon, Tue, Fri, Sat 10:00 AM - 9:00 PM
Pay Rate: $14.00 - $16.70/hr (non-commissioned sales), plus shift differential for non-traditional hours
Education, Experience and Skills Needed to be Successful:
1 year of sales experience and an understanding of sales techniques (this experience could include direct sales, cross-selling and overcoming objections)
2 years work experience in a complex customer service environment or two years post-secondary education
Proven job stability including 1 year with past employer
You must be bilingual/fluent in English/Spanish, with a proven ability to hold a conversation with customers in Spanish
Basic computer skills in windows-based programs and internet navigation
High School diploma or equivalent
Progressive Offers:
Gainshare bonus of up to 16% of salary (Our annual Gainshare bonus program rewards employees based on the company's achievement of annual performance objectives)
On-site clinical care and fitness center
Ongoing training and career advancement
Award winning, supportive environment which includes Employee Resource Groups
Comprehensive benefits (medical, dental, vision, etc.) and a 401(k) plan
Annual schedule selections based on performance
Casual dress and great corporate culture
Here are a few things to keep in mind when applying with us:
You'll be asked for information around your employment history and educational background
After applying, you are able to monitor your status in the recruiting process on your profile
A recruiter will contact you by email or phone if you are under consideration for a current position
Some positions require candidates to meet company requirements on our online assessment test
Candidates must pass a comprehensive background check.
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Job: Contact Center
Primary Location: United States-Texas-Austin
Schedule: Full-time
Employee Status: Regular
Work location: Austin, TX