National Account Manager

Atlanta, GA
United States

Aventis Systems

1 to 50 employees

Aventis Systems, Inc. offers custom IT solutions to build and operate complete physical and virtual infrastructures. The comprehensive solutions include high-quality refurbished and new hardware, system and application software, and an array of in-depth managed services including infrastructure consultation, cloud hosting and migration, virtualization deployment, data and disaster recovery, security consultation, hardware relocation, and equipment buyback.

To work relentlessly with IT professionals to make their jobs easier; provide sound advice to meet technical and budgetary requirements; give peace of mind regarding infrastructure and cloud investments; and offer an exceptional customer experience from start to finish.

Company Info

Job description

Overview:

Aventis Systems, Inc. has an immediate opening for a high performing Account Manager who will be responsible for building relationships with the Company’s most valuable customers in order to identify and develop revenue opportunities. The selected candidate will be required to understand the Company’s product and services portfolio, as well as value proposition in order to increase market share and brand loyalty with the Company’s customers and prospects. S/he will need to be fluent in account profiling and planning, making high impact sales calls, and opportunity conversion.

This individual should possess outstanding organization skills for prioritizing a heavy workload and exhibit strong attention to detail. Excellent written and verbal communication skills are a must. This is an inside sales role with high visibility with internal departments and external customers and partners.

This position will report to the Vice President.

Position Accountabilities

  • 50% B2B Direct Sales
  • 20% Marketing Collaboration
  • 15% Reporting
  • 15% Product Training

Responsibilities

  • B2B Direct Sales
    • Meet or exceed monthly and quarterly account retention and winback objectives
    • Meet or exceed monthly and quarterly hardware, software, and services objectives
    • Develop and execute ongoing account strategies based on market data, including customer, channel, and product / service data
    • Use account planning to build deeper customer relationships in order to increase brand awareness, market share, and ultimately identify and close opportunities
    • Utilize available resources and tools to establish and grow strong relationships with key decision makers
    • Understand challenges facing SMB IT target audience within assigned account base
    • Collaborate with pre-sales engineering team to produce innovative technology solutions for customers
    • Produce timely and accurate estimate and invoice documentation
    • Work with customers to resolve issues involving post-sale operations, including but not limited to, order changes, shipment, returns, and refunds to ensure customer satisfaction
  • Marketing Collaboration
    • Conceptualize and execute customized, integrated campaigns, including but not limited to, email, event, and content marketing
    • Provide recommendations for customer-driven content, including but not limited to, testimonials, case studies, and whitepapers
    • Develop B2B call scripts and email templates to deliver targeted messaging and value
    • Confirm to messaging strategies that differentiate the Company’s brand in the market
  • Reporting
    • Manage client base utilizing Company’s CRM tool
    • Accurately track all pipeline information and forecasting reports
    • Accurately track all marketing campaign performance
    • Present Quarterly Business Reviews to Company's leadership team
    • Communicate payment status, if necessary
  • Product Training
    • Maintain full knowledge of Company’s products and services in order to develop winning solutions that are tailored to each customer’s needs
    • Consistently improve product knowledge through self-study, team presentations, and training sessions
    • Understand industry trends and challenges within the computer hardware and software industries

Required Qualifications

  • Some college experience
  • Minimum 3 years of B2B direct sales experience
  • Minimum 3 years of account planning and strategy
  • Minimum 3 years of establishing relationships and selling over the phone - Inside Sales
  • Minimum 3 years of CRM experience, Salesforce preferred
  • Small business experience
  • Proven track record of 100% annual quota attainment
  • Proven ability to build and maintain relationships with accounts
  • Experience managing the entire sales process from prospecting through closing the sale, as well as post-sale support
  • Experience collaborating with marketing personnel
  • Outstanding organizational abilities
  • Self-starter with strong attention to detail
  • High sense of urgency and ability to work under pressure
  • Demonstrated writing and proofreading abilities
  • Polished level of interpersonal and verbal communication skills
  • Strong analytical and research skills
  • Persuasive and professional
  • Strive for continual improvement
  • Ability to exhibit accurate and complete job knowledge
  • Maintain a professional appearance and demeanor
  • High level of proficiency in Microsoft Office products, particularly Microsoft Excel
  • Proficiency in Google products

Preferred Qualifications

· Technology sales experience

· Relevant product and industry knowledge

Work Environment

  • Atlanta-based Galleria Office
  • Schedule: 40 hours per week
  • Some travel may be required.
  • Some driving may be required to and from: warehouse, events, and other errands.
  • Some odd hours may be required including nights and weekends.

Company Description

Aventis Systems, Inc. offers custom IT solutions to build and operate complete physical and virtual infrastructures. The comprehensive solutions include high-quality refurbished and new hardware, system and application software, and an array of in-depth managed services including infrastructure consultation, cloud hosting and migration, virtualization deployment, data and disaster recovery, security consultation, hardware relocation, and equipment buyback.

Headquartered in Atlanta, Georgia, Aventis Systems fulfills technology requirements of IT professionals within various industries across the globe and serves U.S. government procurement professionals via their GSA Schedule 70 Contract. From partnering with consultants and managed service providers, to being the provider-of-choice for end-users from small to medium-sized businesses, educational, and nonprofit organizations, Aventis Systems goes above and beyond other value-added resellers because they "Get IT Done."

For more information on Aventis Systems, visit us at www.aventissystems.com.

Work location: Atlanta, GA

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