Accounts Manager

Chatsworth, CA
United States

Express Employment Professionals

10000+ employees

Express Services, Inc., the international headquarters of Express Employment Professionals, has more than 760 locally owned offices in Canada, U.S. and South Africa. Express reported record sales of $3.02 billion in 2015. In the 33 years since the company’s inception, we have grown to rank as the largest privately owned staffing company in North America. Express services thousands of clients each year including nearly half of the Fortune 500 companies. The most fundamental asset of Express is our strong culture of values and integrity.

Express was co-founded by Robert A. Funk and William H. Stoller in 1983 with the goal of helping people and businesses succeed. True to the founding idea, the greatest honour that Express Employment Professionals has is the opportunity to help people build their careers, their businesses and their communities. Express put over 500,002 people to work in 2015.

Our Mission
To professionally market and provide quality human resource solutions through an international franchising network that profit our associates, customers, franchisees, corporate staff, stockholders, and communities in which we conduct business.

Our Vision
To help as many people as possible find good jobs by helping as many clients as possible find good people.

Our Purpose
To help people succeed.

Company Info

Job description

OUR CLIENT IN CHATSWORTH, CA IS SEEKING AN ACCOUNT MANAGER:

Our client manufactures and installs windows.  The Account Manager will be responsible performing administrative functions for approximately five sales representatives as well as a number of in house accounts. They will be responsible for processing customer service calls for any request or issue relating to their accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following is a list of responsibilities and functions that are required for the position:

1.1.            Process proposals, validating the estimated budget for the job and determine
expected Gross Profit (GP).

1.2.            Communicate with Production manager and sales representative to confirm
scope of work and any other requirements associated with proposed job, such as
safety requirements, non-stock materials and special tools needed to produce
work.

1.3.            Enter proposals into the company software and prepare final proposal for
customer.

1.4.            Review signed proposal and process data into the company software program.

1.5.            Make outbound calls to customers (insulation jobs only), communicate appreciation for the business and confirm estimated date & time for the installation.

1.6.            Schedule customer's installation with the assistance of the production dispatch team.

1.7.            Review daily work orders for accuracy and communicate with installers about any
discrepancies.

1.8.            Enter necessary data into company software to Determine Actual Gross Profit on
the job after completion. Generate the job costing data for completed and jobs in
progress.

  1. Generate and mail invoices to the customer for the jobs performed.

  2. Responsible for monitoring the COD jobs.  If not paid at time of completion,

    . Account Managers will be responsible for collecting outstanding monies for their accounts up to 60 days and forward to Collections department thereafter.

  1. Process credit card payments.

  2. Prepare Rebate paperwork for every homeowner (Windows & Insulation) and
    mail with an invoice indicating "paid in full".

  3. Processes Tax Credit paperwork for both Insulation & Windows.

  4. Prepare Unconditional Progress or Final request for paid invoices upon receipt of
    payment. Prepare Material Releases as well as Supplier Releases.

  5. Prepare insulation certificates for completed insulation jobs upon customer's
    request and fax or mail.

  6. Prepare, fax and mail Guarantee/Warranty requests for completed insulation jobs
    upon customer's request.

  7. Process change orders after the job has been invoiced in Company software
    program for both windows and insulation and create an invoice for the change
    order.

    SECONDARY JOB DUTIES

  1. Cover the Reception desk as needed.

  2. Filing documents as needed.

  3. Other duties as assigned.

    HOURS; MONDAY THRU FRIDAY 8AM-5PM

    SALARY: $15.00PH-$17.00PH. (REGULAR REVIEWS 6 MONTHS AND THEN YEARLY).

    Express Employment Professionals is an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair chance Initiative for Hiring.

Company Description

Express Employment Professionals
Express Employment Professionals is a leading staffing provider in the U.S., Canada and South Africa. Every day, we help job seekers find work and help businesses find qualified employees. Founded in 1983, Express today employs 600,000 people across nearly 770 franchise locations worldwide. Our long-term goal is at the heart of our company's vision, to help as many people as possible find good jobs by helping as many clients as possible find good people.

Work location: Chatsworth, CA

Apply for this job

Similar jobs