Account Manager

Los Angeles, CA
United States

The Doctors Company

501 to 1000 employees

The Doctors Company is fiercely committed to defending, protecting, and rewarding the practice of good medicine. We are the nation's largest physician-owned medical malpractice insurer, with a national membership of 78,000 and $4.3 billion in asset, and are a rated A by A.M. Best Company and Fitch Ratings. Learn more at www.thedoctors.com.

Our mission—to advance, protect, and reward the practice of good medicine—inspires all we do.

Company Info

Job description

The Doctors Company is currently seeking an Account Manager for our position located in Los Angeles, California.

As an Account Manager, under general supervision, you will be responsible for providing direct sales and service to members through The Doctors Company Insurance Services. In addition, as Account Manager, you will work as part of the Account Teams for larger accounts. Contacts are physician prospects, current policyholders, medical group administrators, agents, employees at all levels and members of the general public.

Skills & Responsibilities:

  • Direct sales, which includes standard accounts in select states, National Programs nationwide and select custom accounts as part of Account Teams, inclusive of placement with all of The Doctors Company’s subsidiaries.
  • Direct sales of commercial lines and group benefit insurance policies other than those of The Doctors Company.
  • Retention of existing policies both with The Doctors Company and written through other insurance companies.
  • Participation in the implementation of enterprise risk management services to group accounts.
  • Directly manage all current and future servicing needs associated with specific assigned book of business managed by The Doctors Company Insurance Services.
  • Directs prospects in application completion and evaluates applications for accurate and appropriate response before submitting to underwriting.
  • Interacts with other departments, when necessary, to ensure members receive timely and accurate service; resolves complaints.
  • Track prospecting activity. Provide reports to management detailing activities such as leads, hit ratio by line of coverage.
  • Manage activities of sub-brokers accessing The Doctors Company through The Doctors Company Insurance Services.
  • The ability to think independently and overall self-management with minimal oversight.
  • Excellent telephone, oral and written communication skills.
  • Excellent organizational skills.
  • Proven skill to sell product effectively, being prepared for any sales situation that presents itself.
  • Ability to coordinate multiple tasks and meet deadlines.
  • Ability to work with diverse personalities and individuals at all levels.
  • Ability to adapt to changes in the work environment.
  • Ability to use a personal computer to create letters, memos, reports and moderately complex spreadsheets.
  • Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to apply concepts of basic algebra.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and set variables.
  • Performs other duties as assigned.
  • Ability to travel when necessary.

Requirements:

  • Two (2) years in agency operations, insurance prospecting sales, and client service.
  • Bachelor’s degree or equivalent combination of education and experience required. Advanced insurance education is a plus.
  • Fire & Casualty license required, Life license a plus.

Benefits:

We offer competitive compensation, incentive bonus plans, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more:

  • Health, dental, and vision insurance
  • Health and dependent care tax-free spending accounts with a company match
  • 401(k) and Roth IRA with company match, as well as catch-up plans for both
  • 10 paid vacation days, 6 paid sick days, and 6 paid personal days each calendar year (with vacation increases based on length of service)
  • 10 paid holidays each calendar year
  • Life and travel insurance
  • Tax-free commuter benefits
  • In-person and online learning opportunities
  • Cross-function career opportunities
  • Business casual work environment
  • Time off to volunteer
  • Matching donations to qualifying nonprofit organizations
  • Company-sponsored participation at non-profit events

Overview:

At The Doctors Company, we are fiercely committed to our mission of advancing, protecting, and rewarding the practice of good medicine. Our employees are integral to our success as the nation’s largest physician-owned medical malpractice insurer—and reflect our core values of service and professionalism. Employees also make a difference in their communities through volunteer work and donations. In the last five years, employees have worked more than 5,000 hours for local community organizations and donated more than $500,000, in conjunction with a company matching funds program.

The Doctors Company is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Company Description

Overview:
At The Doctors Company, we are fiercely committed to our mission of advancing, protecting, and rewarding the practice of good medicine. Our employees are integral to our success as the nation's largest physician-owned medical malpractice insurer and reflect our core values of service and professionalism. Employees also make a difference in their communities through volunteer work and donations. In the last five years, employees have worked more than 5,000 hours for local community organizations and donated more than $500,000, in conjunction with a company matching funds program.

The Doctors Company is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Benefits:
We offer competitive compensation, incentive bonus plans, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more:
Health, dental, and vision insurance
Health and dependent care tax-free spending accounts with a company match
401(k) and Roth IRA with company match, as well as catch-up plans for both
10 paid vacation days, 6 paid sick days, and 6 paid personal days each calendar year (with vacation increases based on length of service)
10 paid holidays each calendar year
Life and travel insurance
Tax-free commuter benefits
In-person and online learning opportunities
Cross-function career opportunities
Business casual work environment
Time off to volunteer
Matching donations to qualifying nonprofit organizations
Company-sponsored participation at non-profit events

Work location: Los Angeles, CA

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