Account Manager, Sr

Description

Account Manager 

We may be the most important media company you've never heard of. Each day, we transform the digital ad world through our cutting-edge technology, bold creative and staggering amount of data. Our industry-leading solutions empower 4,000 clients and counting. We’re constantly taking on the challenge of growth—and we’re looking for talented people to join us. Come be a part of the digital media revolution.

 

We recognize and reach consumer like no one else.

Unprecedented amount of data built from anonymized transactional data from more than 400 retailers and over 80 billion online interactions every day across every device.96% matching accuracy dwarfs the industry average of just 50%.

 

We create the most powerful individualized profiles ever built.

We track over 1 million online actions per second to build each profile across more than 7,000 dimensions.Individualized profiles are most complex profiles ever built.

 

We bring millions the best message, every time.

Every day we make over a trillion real-time decisions about billions of interactions.Each decision is customized and unique for each person and it’s made in just milliseconds, across 1.1M websites via 6,000 direct publisher integrations and on 173,000+ mobile apps.

 

See the power of your performance.

We’ve got the most precise measurement and consumer insights in the industry.Your marketing dollars will be spent wisely, as we continuously observe and learn from your campaign to keep the messages compelling.

 

The industry’s best people deserve great benefits, so you can expect competitive pay, comprehensive health coverage, endless opportunities to advance your career, and a place where you can improve the community you are in.

 

About this Role

The Account Manager provides our clients with exceptional service by developing and executing personalized messaging and creative strategies to achieve client business objectives.  The Account Manager is also accountable for maintaining and optimizing client revenue in an ROI-focused environment, ultimately to help grow market share.

 

Responsibilities include:

Client Strategy: 

Maintain independent book of accounts in addition to providing oversight on accounts owned by other members of the team and/or direct reportsApply understanding of client objectives, consumer behavior/motivations, marketing and branding principles, available data and Conversant products to develop campaign/messaging strategy recommendationsDevelop and manage client road maps against quarterly account forecasts 

 

Account Growth:

Identify opportunities for program optimization and incremental revenueProvide strategic direction, support and insights to fuel account growth against client objectivesPartner with Sales to present new opportunities to clients

 

Execution, Process, & Project Management: 

Partner with cross-functional teams on account and campaign set-up to achieve strategic goalsDemonstrate expertise in all Conversant Account Management tools and processesManage campaign launches across cross-functional teams to ensure strategic, effective, timely and efficient execution 

 

Reporting & Analytics:

Monitor and manage program performance/KPIs to identify account risks and develop mitigation strategiesCreate and present campaign performance reports to clientsInterpret and apply analytical insights to optimize program(s)

 

Operational Efficiency: 

Seek standardization and automation wherever possibleDrive operational efficiency and scalabilityApply a global point of view on impact of products and processesEffectively manage internal resources against client and company objectivesDrive adoption of products, tools, processes and best practices throughout team 

 

Management & Leadership: 

Develop staff and team through successful onboarding, coaching, training and developmentManage team and individual performance through formal and informal performance management processes and ongoing feedback loopProvide direct feedback on performanceFoster a collaborative environment to encourage a respectful exchange of ideas

 

Education: 

Bachelor's Degree from four-year college or university 

 

Years of Experience: 

7+ years of total experience with a proven track record in Account Management (digital marketing or interactive agency experience is a plus)Management experience preferredExcellent client service acumen, presentation and writing skillsCreative, self-starter, who thrives in a dynamic, fast-paced work environmentAbility to manage and prioritize multiple tasks and projects Track record of working across an organization to get things doneAbility to learn quickly and think strategically Proficient in Excel, Word, PowerPoint

Qualifications

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

 

Great People, Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly.  If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.  From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us. 

 

About Conversant

Conversant, Inc. is the leader in personalized digital marketing. Conversant helps the world's biggest companies grow by creating personalized experiences that deliver higher returns for brands and greater satisfaction for people. We offer a fully integrated personalization platform, personalized media programs and the world's largest affiliate marketing network - all fueled by a deep understanding of what motivates people to engage, connect and buy. For more information, please visit www.conversantmedia.com.

 

About Epsilon

Epsilon is the global leader in creating connections between people and brands. An all-encompassing global marketing company, we harness the power of rich data, groundbreaking technologies, engaging creative and transformative ideas to get the results our clients require. Recognized by Ad Age as the #1 World CRM/Direct Marketing Network and #1 U.S. Agency from All Disciplines, Epsilon employs over 7,000 associates in more than 70 offices worldwide. Epsilon is an Alliance Data company. For more information, visit www.epsilon.com, follow us on Twitter @EpsilonMktg or call 1.800.309.0505.

 

Alliance Data is an Equal Employment Opportunity employer

Alliance Data participates in E-Verify

 

For San Francisco Bay Area:

Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance. LI*JN

Work location: San Francisco, CA