Claim Associate

Dallas, TX
United States

State Farm

10000+ employees

Because of who we are, what we stand for, and the success we've built for over 90 years.
Whether you're looking to join our 72,000 Company employees or have the entrepreneurial spirit and drive to become a State Farm agent, you'll have a powerhouse brand behind you.

The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Company Info

Job description

Position Available: Claim Associate-ILR Full-time/Part Time and Full Time


Position Description: Our claims associates are critical to the success of State Farm because of their direct contact with current and potential customers. Claim Associates in the new Initial Loss Reporting (ILR) area receive claims and ensure prompt routing to other claim handling teams. At State Farm, our Claim Associates support the mission and values of our company by providing Good Neighbor service throughout the claim handling process. The primary responsibilities of a Claim Associate-ILR include: Communicating with customers and associates over the telephone, mobile app, click-to-chat, and internet reporting, Gathering and documenting loss information, Working in a collaborative team environment to handle a large volume of claims and telephone calls, Using State Farm claims systems and other technologies to perform job duties


Position Requirements: Successful completion of required training programs and all licensing requirements, including continuing education for licensing, as applicable, Ability to learn and apply claims policies and procedures, Ability to communicate clearly, professionally, and empathetically, Ability to maintain quality work product and professionalism, even when work volume is high, Ability to learn and utilize computer systems and other technologies, Critical competencies include, but are not limited to: customer focus, communication (oral and written), attention to detail, quality, computer skills, and adaptability. Applicants must be willing to work flexible work shifts within a 24 hour work environment, Applicants may be required to work irregular hours, including weekends and holidays, based on workload and job requirements


Compensation and Benefits: Part-time Salary: $15.50/Hr. Our compensation programs are always evolving and are subject to change. Our Total Rewards benefits package includes: Competitive starting salary. Annual merit reviews. Annual bonus potential. You may also be eligible to participate in Medical, Dental, Life and Disability Insurance, Vision, 401(k) Plan (Savings & Thrift in Canada), Credit Union, a fully funded retirement pension plan, and more.


State Farm - Our commitment to customers makes us the No. 1 insurer of cars and homes in the United States and an insurance leader in Canada. This same commitment to our work force is how we got here and how we stay here. Our 90-year track record highlights State Farm as an employer of choice committed to providing career opportunities that last a lifetime. From diverse backgrounds and talent, to meaningful work and comprehensive benefits, "Like a good neighbor..." isn't just a slogan. It's who we are and how we do business.

Meet with Hiring Managers on June 21st! (Dress for Success)

Dallas
Wednesday, June 21st
9:00am – 12:30pm
DoubleTree by Hilton Hotel
4099 Valley View Lane
Dallas, TX 75244
Parking: Complimentary

Company Description

State Farm is the No. 1 insurer of cars and homes and is one of the largest insurance companies in the United States.

Work location: Dallas, TX

Apply for this job

Similar jobs