Cashier

Boise, ID
United States

Cabela's

10000+ employees

Since its founding in 1961, Cabela’s has earned the title of World’s Foremost Outfitter; without ever letting go of its humble, small-town roots. Much of this success is owed to the knowledgeable outdoorsmen and women we employ. From our corporate headquarters in Sidney, Nebraska, to our growing number of retail locations throughout the United States and Canada, Cabela’s Outfitters are proud of where they work and value being part of a caring family. Because it’s in our nature to sell fun, we find satisfaction in providing customers with a wide variety of innovative, exclusive products and services they can count on for memorable outdoor experiences all year long. We’re passionate about the outdoors, and grateful to those who take the time to appreciate nature and ensure this lifestyle will continue to be embraced by future generations.

Our Core Purpose---
As the World's Foremost Outfitter, we passionately serve people who enjoy the outdoor lifestyle by delivering innovation, quality and value in our products and services.

Company Info

Job description

Become a part of the World's Foremost Outfitter team! At Cabela's we passionately serve people who enjoy the outdoor lifestyle by delivering innovation, quality and value in our products and service. Live...Dream... Work the Adventure! Cabela’s has an opening for a SEASONAL Customer Service Outfitter at our BOISE, ID retail store.
Position Overview:
This position is responsible for providing legendary customer service experience to by greeting and assisting customers in finding merchandise and making buying decisions. Resolves and enhance customer loyalty by ensuring customers enjoy a positive shopping experience throughout the store. Processes returns, In-Store Pickups, CLUB Card Applications and answers general store procedure questions.

Essential Job Functions:

Resolving customer questions and concerns in accordance with company guidelines via phone and face to face interaction. Processes returns, CLUB Card Applications and other CLUB operations, In Store Pickups, and other special orders such as Layaways, holds, and outdoor licensing. Researching orders, products, lost gift cards and rebates for customers.
Provide legendary customer service every time when assisting customers by identifying and evaluating customers' needs, and making product recommendations based off of this analysis, by providing a legendary customer experience for every customer and promoting Cabela's programs including, but limited to CLUB Membership, Cabela's Xtreme Protection, Kiosk, VOC and In-Store Pick-up.
Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
Assist in other areas of the store when business need dictates, which may include but is not limited to Hardlines, Softlines, Front End, and Back End operations.

Requirements

High School Diploma or Equivalent
0 to 2+ Years Experience
Knowledge of CLUB operations and compliance regulations
Knowledge of customer service practices and principles.
Promoting Cabela’s Branded programs including CLUB, CXP, Kiosk, VOC and ISP
Knowledge of company products, policies, and procedures.
Ability to use good judgment and logic
Ability to communicate with customers in a courteous and professional manner.
Ability to effectively function as a team player.

Cabela's offers a competitive salary and comprehensive benefits package including, generous product discounts, 401K savings plan, and Health and Dental coverage for you and your family.

Cabela’s is an Equal Opportunity Employer (EOE) and we seek to create an inclusive workplace that embraces diverse backgrounds, life experiences and perspectives.

Auto req ID: 39922BR

Posting Title: RTL CUST SRVC/ CASHIER OUTFITTER SEASONAL

Department: CUSTOMER SERVICE

Location/Division: Boise ID - Retail

Req Type:* Non-Exempt

Work location: Boise, ID

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