Job Title: Cashier Associate Position Overview
Location: Retail Grocery Location
The cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual maintains financial responsibility in his/her service lane.Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Listen to and appropriately escalate customer concerns to management with a positive attitude.
- Manage lane according to service standards.
- Inform customers of specials and promotions as requested by company or store management
- Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
- Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Put up discarded or returned merchandise.
- Return carts to shopping cart corral.
- Assist in training new cashiers.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
- Meet legal and company policy age requirements to perform job functions.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
- High standard of integrity and reliability.
Knowledge, Skills, Abilities
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Environmental and Physical Demands
- Compliance with all company policies and procedures.
Ocassionally - 1-33%
Frequently - 34-66%
Regulary - 67-100%
While performing the essential functions of this position, the employee is regularly required to stand or walk on tile or concrete, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to carry, push, or lift up to 100 lbs and pull up to 150 lbs. The employee is occasionally required to sit, balance, stoop, kneel, crouch, crawl, reach at waist level or overhead, and climb up to 10 ft.
While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, heated, and wet/humid working conditions.
Safety Risk FactorsSchedules
The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins.
The employee is required to work varied schedules.
Machines, Tools, Equipment, etc.
While performing the essential functions of this position, the employee will be required to utilize a scanner, scale, terminal, coupon dispenser, conveyor belt, bagging supplies, shopping carts and cleaning supplies and equipment.
Work location: LAKE MARY, FL