Cashier - Food

Richmond, VA
United States

Delaware North

10000+ employees

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for over 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Its portfolio includes high-profile venues ranging from sports stadiums, entertainment complexes, national parks, restaurants, airports, and some of the top regional casinos in the country. The company also owns a selection of award-winning destination resorts, as well as a series of premium restaurants and catering services that are leaders in the industry. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates serving half a billion guests in the United States, Canada, the United Kingdom, Australia, New Zealand, and Asia.

Through our valued associates (employees), we will accomplish our vision by foreseeing and exceeding customer and client expectations, leveraging our unique perspective and experience gained over nearly a century, and using our core competencies revolving around customer service and prudent management. We will foster our culture of integrity, efficiency and adaptability. We will use the synergy among our business units to explore and capitalize on new opportunities.

Company Info

Job description

Position summary Why Work for UsTake your career beyond the ordinary-to the extraordinary.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Job Title: Cashier/Cashier- Food
Job Family: Food & Beverage
FLSA Status: Non-Exempt
Unit Name: Richmond International Airport
Reports to (title) : Department Manager
Pay Range: $8.30+
Shift/Hours Required: 3am-11:30am or 10:30am- 7pm
Age Requirement (if applic): 18+

Position Summary
Under the direction of the Lead/Supervisor, operates point of sale ( POS ) system and serves guests in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards.

Essential Functions:
Cashier duties
• Properly records all transactions via the point of sale system and informs guests of amount owed.
• Collects the proper money for food and beverage items; processes credit card or determines correct change for guests.
• Accounts for all transactions; maintains accurate cash count and balance banks at end of shift

Foodservice duties (if applicable)
• Serves food and beverage items in correct proportions and while following proper sanitation guidelines
• Serves alcoholic beverages responsibly, including requesting identification, and adhering to all unit and company alcohol service policies and procedures.
• Records all waste.
• Acquaints guests with items for sale and uses suggestive selling techniques
• Performs clean-up duties to maintain quality appearance of work area
• Participates in work area set-up
• Performs other duties as assigned.
(Insert unit-specifications below, if applicable)



Non-essential Functions:

Education & Experience:
  • Previous cash handling experience preferred.

Knowledge, Skills & Abilities:
  • Excellent guest service skills; ability to adhere to GuestPath's Universal Service Standards
  • Basic math skills; ability to accurately count change and balance bank
  • Effective communication skills; ability to communicate with guests and receive orders.
  • Ability to work effectively with others
  • Ability to work in fast-paced environment

Physical Requirements:
  • Ability to stand and remain stationary for entire length of shift
  • Constant walking, bending, reaching and repetitive motions.
  • Ability to perform normal lifting of stock, up to 50 pounds.

Environmental Working Conditions:
  • May be exposed to variable temperatures, including extreme hold and cold, depending on season
  • May be required to work in confined and/or narrow spaces


*Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time.

Delaware North Companies, Inc. is an Equal Opportunity Employer

Company Description

Delaware North is a global food service and hospitality company headquartered in Buffalo, New York in the United States. The company operates in the lodging, sporting, airport, gaming and entertainment industries

Work location: Richmond, VA

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