Cashier

San Diego, CA
United States

Omni Hotels

10000+ employees

Omni Hotels & Resorts creates genuine, authentic guest experiences that take guests on “A Total Departure” to 50 distinct luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company’s “Power of One” associate empowerment program. The brand is frequently recognized by top consumer research organizations and travel publications. To get additional information or book accommodations, visit omnihotels.com or call 1-800-The-Omni.

Company Info

Job description

Location

San Diego Hotel

With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diego’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotel’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel may be your perfect match.

Job Description

The In-Room Dining Cashier will be the primary point-of-contact for our guests who wish to experience a five-diamond quality in-room meal or beverage experience. The In-Room Dining Cashier will take guest orders, offer menu suggestions, summarize orders and correctly enter all pertinent information into our point-of-sale system. He/she will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The In-Room Dining Cashier also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely and accurate service.

Responsibilities

+ Responsible for answering the phone within three rings.

+ Take orders for guests.

+ Must follow prepared scenario to encourage upselling.

+ Give the approximate time of delivery for the order.

+ Prepare payment of checks.

+ Knowledge of food menu and wine list.

+ Know and adhere to all liability laws.

+ Printing of reports at the end of the shift and banking out.

+ Complete other duties assigned.

+ Attend all designated staff meetings and training sessions.

Qualifications

+ Must have guest service experience, preferably in an upscale setting.

+ Must be able to work varied shifts, inluding: nights, weekends, and holidays.

+ Clear and precise communication / phone skills are a must including the ability to speak English at a conversational level is required.

+ Food and Beverage serving experience preferred.

+ Hotel experience preferred.

+ Must be able to multi-task in a busy environment, follow through on guest requests, ensure guest satisfaction, and work as a team player.

+ The ability to quickly and efficiently operate software systems for entering, processing, tracking and reporting of orders is essential. “Micros” and Microsoft Office knowledge/experience is preferred.

+ Food Handler’s and TIPS (or equivalent) is required.

Refer this job to a friend

Requisition ID 2017-19246

# of Openings 1

Job Locations US-CA-San Diego

Posted Date 10/3/2017

Category (Portal Searching) Food & Beverage

Work location: San Diego, CA

Apply for this job

Similar jobs