Customer Service Representative MUST SPEAK KOREAN

Bedford, TX
United States

System One

5001 to 10000 employees

Company Info

Job description

We are seeking a Korean Bi-Lingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

If you do not speak Korean Fluently please do not apply, local candidates only

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Must speak English clearly and be fluent in Korean
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

System One helps employers get work done more efficiently and economically, without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Strategic input, tactical success

We've got a strong track record of building programs to handle large-scale, complex, and time-sensitive staffing challenges. We don't just fill a job and then move on; we're in it for the long haul with strategies that boost productivity, mitigate risk, and contain costs.

Our work falls into two primary categories, workforce solutions (which include direct and contract staffing, managed staffing programs, and recruitment process outsourcing) and integrated services. From one critical hire to hundreds of contract employees, we can handle any hiring challenge.

Work location: Bedford, TX

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