Customer Service Representatives

Chicago, IL
United States

Forward Continuance

1 to 50 employees

At Forward Continuance we specialize in face to face marketing and appreciate that it is important to implement direct marketing as part of your marketing mix in order to fully maximize on customer acquisition and gain impressive results, fast.

We operate an exclusively person orientated marketing style, lending a friendly face to established brands. We are direct marketing specialists.

Company Info

Job description

Customer Service Representatives

Your Duties with Forward Continuance Will Include:

  • Skilled customer service interaction

  • Seeking to understand what customers are looking for

  • Answering any questions customers might ask

  • Tracking and reporting daily sales

  • Participating in face-to-face marketing events

  • Acting as liaison between clients and customers

  • Providing prices when asked

  • Assisting account managers through interfacing with clients

What We Require of You:

Forward Continuance brings our clients’ products to the public through live direct marketing events. As a Customer Service Representative of both the client and Forward Continuance, we require that you:

  • Keep an upbeat and positive outlook at all times

  • Remember that the customer is always right

  • Bring excellence in customer service to the table

  • Be a vital part of the team

  • Remember to smile the warmest, most genuine smile in your arsenal!

Customer Service Attributes We Are Looking For:

Although it would be nice to have a background in customer service, it isn’t necessary. If you have the following attributes, you will be perfect as a Forward Continuance Customer Service Representative:

  • Have excellent communications skills

  • Have the ability to talk to people from all walks of life

  • Are eager to learn and grow along with the team

  • Have the ability to act responsibly and with accountability

  • Have an enthusiastic nature and exhibit genuine motivation

  • Have the ability to work independently or with the team as required

Educational Requirements

A degree in marketing or communications would be nice but it is not required. As long as you have a high school diploma and are able to communicate well, we will consider you for the Customer Service Representative position. It would be a plus if you:

  • Have advanced courses in communications or marketing

  • Studied at least one foreign language

  • Have post-secondary business classes

Education in marketing and/or business would definitely be helpful, but it is not necessary as Eagle Eye Synergies is looking for a winning personality. We can train you to be a dynamic Customer Service Representative if you have the personality suited for the position.

Simply click on the 'Apply' button to send your resume. We look forward to hearing from you!

Company Description

At Forward Continuance we celebrate the power of good old-fashioned conversation as an effective promotional tool that is able to connect clients with customers via a host of personable, accessible and reliable platforms. It is our personal touch that distinguishes us in a highly competitive industry; we favor quality over quantity in everything we do, customizing our service to meet the needs of each individual client.

With our growth goals, we are looking for applicants with experience in customer service, sales, retail, events and recruiting.

Work location: Chicago, IL

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