Customer Service Representatives
Your Duties with Forward Continuance Will Include:
Skilled customer service interaction
Seeking to understand what customers are looking for
Answering any questions customers might ask
Tracking and reporting daily sales
Participating in face-to-face marketing events
Acting as liaison between clients and customers
Providing prices when asked
Assisting account managers through interfacing with clients
What We Require of You:
Forward Continuance brings our clients’ products to the public through live direct marketing events. As a Customer Service Representative of both the client and Forward Continuance, we require that you:
Keep an upbeat and positive outlook at all times
Remember that the customer is always right
Bring excellence in customer service to the table
Be a vital part of the team
Remember to smile the warmest, most genuine smile in your arsenal!
Customer Service Attributes We Are Looking For:
Although it would be nice to have a background in customer service, it isn’t necessary. If you have the following attributes, you will be perfect as a Forward Continuance Customer Service Representative:
Have excellent communications skills
Have the ability to talk to people from all walks of life
Are eager to learn and grow along with the team
Have the ability to act responsibly and with accountability
Have an enthusiastic nature and exhibit genuine motivation
Have the ability to work independently or with the team as required
Educational Requirements
A degree in marketing or communications would be nice but it is not required. As long as you have a high school diploma and are able to communicate well, we will consider you for the Customer Service Representative position. It would be a plus if you:
Have advanced courses in communications or marketing
Studied at least one foreign language
Have post-secondary business classes
Education in marketing and/or business would definitely be helpful, but it is not necessary as Eagle Eye Synergies is looking for a winning personality. We can train you to be a dynamic Customer Service Representative if you have the personality suited for the position.
Simply click on the 'Apply' button to send your resume. We look forward to hearing from you!
Work location: Chicago, IL