Industrial Inside Sales / Customer Service Representative

Dallas, TX
United States

Distribution International

1001 to 5000 employees

Distribution International is the leading value-added distributor of mechanical insulation, related specialty fabricated products, and accessory supplies in North America. With over 70 locations in the United States, the company has a network of strategically positioned locations an provides customers with mission-critical products and services across the commercial building, chemical, energy, power, railcar, and marine markets.

Company Info

Job description

Summary:

The Customer Service Representative provides effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the organization. Also provides branch collection support for customer service and administration. We are looking for team players who are seeking and desire long term professional career and able to create opportunities. Please apply if you have what it takes to build and and form STRONG relationships with Customers!!!

Activities, Tasks and/or Functions:

Previous customer service and construction industry experience with the ability to read blue prints and perform material estimates and takeoffs. Previous metal building construction related experience a plus!

  • Well organized with strong mathematical aptitude and computer skills;
  • Exceptional analytical, time-management, planning, communication, and presentation skills;
  • Skills to provide exceptional customer service for phones sales; order taking & processing; data entry; invoicing; project estimating; quote/bid follow-up
  • Integrity with strong and ethical work performance;
  • Positive attitude, willingness to learn, coachable, with a competitive spirit;
  • Ability and willingness to provide exceptional customer service and support to sales staff and management;
  • Ability to sell value and products
  • Business hours are 8-5 Monday – Friday but would require some OT and some Saturdays for Inventory

Requirements:

  • Some College – Associates Degree preferred
  • CSR I a minimum of 5 year sales experience, preferably industrial / Wholesale Distributions sales
  • Highly motivated and results oriented
  • Entrepreneurial spirit
  • Strong communication, organization, multi-tasking, and time management skills
  • Solid problem solving and consultative skills required
  • Ability to work in a fast-paced team sales environment with minimal supervision.
  • Experience with MS Office – Outlook, Excel, Word
  • Dependability and ability to learn quickly

Distribution International is an Equal Opportunity Employer. Distribution International provides equal employment opportunity to all qualified individuals regardless of race, color, religion, sex, age, national origin, citizenship, veteran status, disability, sexual orientation, gender identity, genetic information, or any other factor protected by applicable federal, state or local law.

Company Description

Distribution International (DI) is one of the leading distributors of thermal and acoustical insulation and related supplies for maintenance and repair operations in the United States. We are also one of the largest providers of specialty insulation and related fabrication in North America. We distribute industrial and commercial insulation, asbestos abatement, firestopping, refractory, marine, removable pads, safety products and contractor supplies. We serve power generation facilities, petrochemical and industrial refinery plants, governmental and institutional buildings, military and commercial vessels and offshore rigs as well as other facilities and industries.

Headquartered in Houston with locations throughout North America, our expansive network ensures customers of unparalleled technical expertise, convenient custom fabrication service and timely delivery via our in-house fleet.

Because many of our customers do business around the world, our export division negotiates and expedites all international orders and shipments.

We represent the manufacturing icons of our industry with broad product lines that provide a wide range of benefits in energy conservation, reduced greenhouse gas emissions, increased process productivity, condensation control and enhanced worker safety, all of which significantly increase our customers.

Work location: Dallas, TX

Apply for this job

Similar jobs