Customer Service Representative

Eagan, MN
United States

ABRA Auto Body & Glass

5001 to 10000 employees

ABRA Auto Body & Glass is a leading provider of vehicle damage repair services specializing in collision repair, paintless dent removal, and auto glass repair and replacement. ABRA has enjoyed success since we opened our first repair center in 1984.

With our experienced and talented management team and staff, ABRA’s has experienced sustained and accelerated national growth over the past several years include acquiring existing facilities and building new locations. ABRA has over 335 locations in 24 states.

It is often referred to as America's Most Recommended!

Right the First Time, On Time!

Company Info

Job description

Customer Service RepresentativeWork Address 1399 Towncenter DriveRequisition ID 2017-4676Work Location US-MN-Eagan
More information about this jobOverview

Taking care of people comes from within. A desire to be the calm within a storm. Compassion in all circumstances. An ability to connect with just about anyone. Eagerness to make others’ lives easier. To take care of the details. Doing it all with a smile. At ABRA, we’re looking for extraordinary people to join our Customer Service Representative team, committed to taking care of people after an accident. 

Responsibilities

Reasons to Join ABRA:

  • Weekly Pay Schedule
  • Premium free health care option
  • Competitive pay and PTO package
  • Comprehensive benefits package including 401K
  • Paid training and career advancement
Qualifications

Qualifications:

  • Assist customers after an accident with scheduling repairs, arranging a rental vehicle, and coordinating tow services.
  • Demonstrate genuine compassion and concern for the well-being of customers.
  • Look for opportunities to ease stress and provide reassurance.
  • Coordinate with insurance and business partners on behalf of customers.
  • Provide support for team as needed and keep everyone informed.
  • Complete administrative duties including accounts receivable.
  • You take pride in delivering extraordinary customer experiences.
  • You have a professional demeanor and are able to multi-task.
  • You have strong attention to detail.
  • You’re knowledgeable in the Microsoft Office Suite.
  • You are willing to provide support to team members as needed.

 
 

About ABRA

Founded in 1984, ABRA Auto Body & Glass is an industry leading auto body and glass repair provider with hundreds of repair centers in many major markets across the country. ABRA provides employees tremendous opportunities for career advancement and invests in ongoing education and training to expand employee skillsets. ABRA provides a safe work environment with the proper tools and equipment in place for employees to be successful. ABRA employees benefit from working in a team environment and have the opportunity to collaborate on projects which make a difference in their communities.

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Company Description

Founded in 1984 in Minnesota, ABRA a dynamic market presence gives its employees an opportunity to grow their careers! As an ABRA employee you will receive competitive pay plus a full benefits package including 401k!! The first step to growing your career with ABRA is to connect with an ABRA recruiter today!

Right the First Time...On Time ®

Work location: Eagan, MN

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