Customer Service Representative

Irvine, CA
United States

PrideStaff

201 to 500 employees

PrideStaff provides businesses with temporary and permanent staffing in the areas of office support, finance and accounting, light industrial, legal support, telemarketing, and customer service. The company's franchise offices serve small and midsized companies, as well as large multi-national enterprises and U.S. government agencies. PrideStaff has over 65 offices throughout the country. President and CEO George Rogers founded the company in 1978.

Consistently provide client experiences focused on what they value most.

Company Info

Job description

Customer Service Representative for electronics company located in Irvine CA.

This is a Temporary to Hire opportunity, hours 8:30 am - 5:00 pm, Monday-Friday.  Pay rate to $15/hr depending on experience. Dress Code is business casual.

Please submit resume for immediate consideration

Responsibilities:

Deal with customers (buyers) in regards to maintaining their orders by expediting, rescheduling, and processing orders.

Send out quotes to existing customers for existing products per customers' request as they prepare to order again.

Communicate with exiting customers to follow up for new orders.

Entering / Processing orders and sending out PO confirmations to customers.

Issuing RMA's and keeping track of returns.

Requirements:

Min 1-2 years business to business Customer Service (NOT retail) preferably in a manufacturing / distribution environment.

Good phone skills

Good verbal and written communication skills

Accurate data entry

Intermediate Computer Skills: MS Word, Outlook, Excel

Ability to learn new software - company will train on MAS90 / PO processing system

Work location: Irvine, CA

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