Customer Service Representative

Tempe, AZ
United States

PrideStaff

201 to 500 employees

PrideStaff provides businesses with temporary and permanent staffing in the areas of office support, finance and accounting, light industrial, legal support, telemarketing, and customer service. The company's franchise offices serve small and midsized companies, as well as large multi-national enterprises and U.S. government agencies. PrideStaff has over 65 offices throughout the country. President and CEO George Rogers founded the company in 1978.

Consistently provide client experiences focused on what they value most.

Company Info

Job description

Do you want to work in a professional call center environment? Then we have an EXCITING opportunity just for YOU!

Our client is seeking individuals with great personalities to add to their Customer Service Call Center.

As an Customer Service Representative, you will be responsible for answering inbound calls to customers regarding products and service as well as provide general information regarding questions issues.

Additional responsibilities for the Customer Service Representative will include:

· Answering in bound calls from customers in a professional manner

· Researching information using multiple resources and route call to the appropriate resource

· Provide customers with product and service information and resolve customers concerns and complaints

· Enter customer information in the system and identify and escalate priority issues

· Completing call log and producing call reports

· Provide follow up customer calls when necessary

Qualified Candidates need to be comfortable using computer system as they do use multiple screens and different systems for each call. Candidates need to have excellent communication skills and a desire to help customers!

$13/hour starting pay. Our client currently has both 1st and 2nd shifts available.

Don't miss out on your opportunity to make the career change you've been searching for, call PrideStaff today!

Company Description

PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!

Our Mission: Consistently provide client experiences focused on what they value most.

Work location: Tempe, AZ

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