Service Linkage Worker

Houston, TX
United States

Houston Area Community Services

501 to 1000 employees

Company Info

Job description

Overview: This position provides support to, case coordination for, and primary care services to clients who lack access to healthcare.

Duties and Responsibilities:

  • Maintains a regular and predictable work schedule.
  • Communicates with others (internally and externally) to provide, exchange, or verify information, answer questions, and address issues of clients.
  • Answers and returns patient telephone calls and schedules and makes reminder telephone calls for primary care service appointments
  • Provide outreach opportunities for clients who lack access to healthcare, and provide enrollment and application follow-up assistance.
  • Participates in multidisciplinary case staffings in order to ensure coordination of care and high-level of services provided to patients of the health center.
  • Familiarity with HIV/AIDS, substance abuse services and treatment, homeless services, women’s health, and other community resources. 
  • Objectivity and self-discipline to avoid emotional involvement in situations that are frequently emotional and high-charged. 
  • Keeping abreast of new knowledge and techniques related to the practice of case management and new medical treatment modalities as they might affect the social adjustment or lifestyle of clients via literature, professional settings and staff development activities. 
  • Documentation of services provided in client record and required database(s) including data entry in EMR, CPCDMS, GPRA, etc. 
  • Performs quality management/assurance activities. 
  • Other duties as assigned.

Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:

Bachelor’s level degree in Social Sciences or Social Services. Must be able to demonstrate case management skills and knowledge of associated documentation. Must meet Standards of Care as prescribed by the respective funding source. Bilingual in English and Spanish preferred.

Continuing Education and Training Requirements:

Participates in trainings required by the funding source.

Company Description

Houston Area Community Services, Inc. is a Federally Qualified Health Center whose mission is to provide high quality and caring services to promote healthy people and communities.

Please visit our website at www.hacstxs.org to find out more about Houston Area Community Services, Inc. and to complete an online application and submit your resume.

Work location: Houston, TX

Apply for this job

Similar jobs