Provides support to the team of practitioners and nurses in an adult detox/residential inpatient setting. Monitors, evaluates and modifies processes to ensure effective time management. Maintains a highly interactive relationship with the medical secretary, nurse manager and practitioners. Other responsibilities as assigned.
Principal Results Expected: (What performance goals do you expect for this position)
Office duties to include but not limited to: answering phones, mailing, filing, copying, faxing, scanning and typing. Maintaining office equipment for the medical department including communicating with vendors when maintenance is required. Responsible for laboratory correspondence and requisition completion. Assisting with intake process and billing. Maintain positive relationships with referral sources and insurance companies. Maintain current insurance eligibility information through EVS, NaviNet, etc. Monitor census for accurate funding. Complete prior authorization requests for medications. Coordinate MAT services. Manage Nursing schedule. Schedule interviews for potential new hires. Manage new hire paperwork with Human Resources. Complete practitioners daily schedule through eMR. Completes required training and mandatory training hours.
Profile: (Knowledge/Professional/Technical Competencies)
Possess excellent written and verbal communication skills, computer and data entry skills.
Experience:
Medical or Administrative Assistant experience preferred.
Preferred Job-related Behavioral Characteristics:
Excellent oral and written communication and interpersonal skills. Ability to problem solve by gathering and analyzing information, working well in an individual/group problem solving situation and showing initiative in problem solving. Maintain professionalism, flexibility and adaptability. Ability to make decisions in an objective and ethical manner. Ability to sustain a team environment.
Other (language, level of computer skills, etc.)
High School Diploma required. Intermediate knowledge of computer skills and the internet. Microsoft Office experience: Excel- Intermediate, Word- Intermediate
Work location: East Stroudsburg, PA