Summary: Schedules and coordinates Company Resource bookings from Customers and Internal Teams
Essential Duties and Responsibilities (other duties may be assigned):
· Schedules equipment and staff booking through the use of Company software
· Coordinates with Test Floor Personnel to update progress of work and to provide updates on changes accordingly
· Maintains daily communication with customers via Phone, Email and On Site visits
· Maintain and schedule additional resources based on customer needs and other value added services
· Ensure Accuracy of booking over 24 hour period each day
· Provide high quality Customer Service and ensuring Customer Satisfaction
Qualifications:
· Demonstrated planning, organizing, and statistical skills
· Understanding of demand process, decisions and schedule
Education and/or Experience:
· AA or equivalent
Computer Skills:
To perform this job successfully, an individual should have good knowledge of Microsoft Excel Spreadsheet software and Microsoft Word Processing software, as well as Microsoft Outlook.
Other Skills and Abilities:
· Strong communication skills
· Ability to handle multiple detailed oriented tasks
· Strong teamwork and interpersonal skills
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work location: Fremont, CA