C2C Events is seeking an Entry Level Direct Customer Service Representative for one of the leading Promotional Advertising and Retail Marketing Firms in the Birmingham area. Our focus on customer service is unparalleled!
The Goals Are Simple: Every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories across the nation. These growing retail marketing campaigns are in need of a customer service professional that can work on site at the promotional events providing direct customer and client support through promotional techniques.
The Position: The Direct Customer Service position currently open is an Entry Level position, with no ceiling on growth. If you are looking to step directly into a management position, this is NOT the position for you. All managers are required, regardless of past experience, to train at an Entry Level prior to taking on management responsibilities.
The Direct Customer Service Representative will work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing in a diverse individual who has an array of expertise, skills and potential, it helps senior management to create progressive promotional marketing solutions for clients. Coast to Coast Events is looking for a key individual to provide customer service and promotional knowledge to the existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Direct Customer Service Position:
Do You Have The Qualifications?
Key Words: Entry Level Customer Service, Customer Acquisition, Customer Retention, Marketing & Sales Support, Customer Renewal, Entry Level Sales, Customer Relationship Management, Customer Satisfaction
Work location: Birmingham, AL