Customer Service Broker | Immediate Start

Chicago, IL
United States

Forward Continuance

1 to 50 employees

At Forward Continuance we specialize in face to face marketing and appreciate that it is important to implement direct marketing as part of your marketing mix in order to fully maximize on customer acquisition and gain impressive results, fast.

We operate an exclusively person orientated marketing style, lending a friendly face to established brands. We are direct marketing specialists.

Company Info

Job description

Customer Service Broker

Forward Continuance are leaders within their field and specialist campaign solution providers who have a permanent opportunity for a tenacious, driven Customer Service Broker.

Working within a team, you will be responsible for the following:

  • Liaising with customers regarding services and packages

  • Closing the sale

  • Establishing needs, requirements and selling appropriate package

  • To maintain, issue and advise with knowledge of business products

  • Plan, implement and monitor sales and marketing initiatives across all business and product areas

  • Develop and sustain effective working relationships with customers

  • Review and advice upon customer general product requirements

Being able to fulfill the above criteria, you will be in possession of the following skills/experience:

  • A background within Sales/Customer Service

  • Experience of Sales, ability to close and negotiate, advise and persuade

  • Excellent relationship building ability

  • Outgoing and conversational - able to build rapport

This new opportunity is offered due to business growth and is offered with the following benefits package:

  • Bonus is included; performance related

  • Full-Time Hours

  • A modern and motivating working environment

  • A busy social calendar

  • Progression and development are available - performance related

  • A chance to challenge yourself and excel with great rewards

  • Fantastic learning potential

If your application is successful, you will be contacted within two working days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual resumes. Please note that we can only consider candidates who are eligible to work in the US and can provide relevant supporting documentation.

Company Description

At Forward Continuance we celebrate the power of good old-fashioned conversation as an effective promotional tool that is able to connect clients with customers via a host of personable, accessible and reliable platforms. It is our personal touch that distinguishes us in a highly competitive industry; we favor quality over quantity in everything we do, customizing our service to meet the needs of each individual client.

With our growth goals, we are looking for applicants with experience in customer service, sales, retail, events and recruiting.

Work location: Chicago, IL

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