Customer Service Broker
Forward Continuance are leaders within their field and specialist campaign solution providers who have a permanent opportunity for a tenacious, driven Customer Service Broker.
Working within a team, you will be responsible for the following:
Liaising with customers regarding services and packages
Closing the sale
Establishing needs, requirements and selling appropriate package
To maintain, issue and advise with knowledge of business products
Plan, implement and monitor sales and marketing initiatives across all business and product areas
Develop and sustain effective working relationships with customers
Review and advice upon customer general product requirements
Being able to fulfill the above criteria, you will be in possession of the following skills/experience:
A background within Sales/Customer Service
Experience of Sales, ability to close and negotiate, advise and persuade
Excellent relationship building ability
Outgoing and conversational - able to build rapport
This new opportunity is offered due to business growth and is offered with the following benefits package:
Bonus is included; performance related
A modern and motivating working environment
A busy social calendar
Progression and development are available - performance related
A chance to challenge yourself and excel with great rewards
Fantastic learning potential
If your application is successful, you will be contacted within two working days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual resumes. Please note that we can only consider candidates who are eligible to work in the US and can provide relevant supporting documentation.
At Forward Continuance we celebrate the power of good old-fashioned conversation as an effective promotional tool that is able to connect clients with customers via a host of personable, accessible and reliable platforms. It is our personal touch that distinguishes us in a highly competitive industry; we favor quality over quantity in everything we do, customizing our service to meet the needs of each individual client.
With our growth goals, we are looking for applicants with experience in customer service, sales, retail, events and recruiting.
Work location: Chicago, IL