Customer Service

We are currently seeking talented people to help us reach our aggressive goals for growth and product diversification. We are a company that helps businesses save time, trouble, and money on all their shipping needs. We focus on providing individual solutions, a higher level of service, better pricing and more choices than our customers can find anywhere else.

As a Customer Service and Sales Support Representative, you will have the opportunity to interact with existing customers, sales personnel, and vendors in a way that will allow you to impact the overall growth of the company.

Responsibilities:

·         Multi-task effectively

·         Assist existing customers with general inquiries

·         Support sales activities including rate generation and account administration

·         Manage vendor relationships professionally

·         Understand and contribute to revenue based activities

·         Identify market potential

·         Expand sales in existing accounts

·         Contribute information to market strategy ​

You will be trained on an ongoing basis. You will gain knowledge of the industry, products, services, procedures and the process that will move your career in a positive and proactive direction for success. This is a fast‐paced, exciting career opportunity with compensation that rewards exemplary performance.

Benefits:

·         Base Salary

·         Health, Dental and Vision Insurance

·         Vacation and Paid Holidays

·         Exceptional initial and ongoing training program

·         401K

Requirements:

·         College Degree

·         A well‐developed pattern of leadership, achievement, and competitive skills 

·         Professionalism, energy, motivation, enthusiasm and integrity 

·         Computer Proficient 

·         Demonstrates persistence, overcomes obstacles and strives to improve skills and achieve goals 

·         Ability to address and resolve customer concerns, demonstrate empathy, and reinforce our value proposition 

·         Inspires others with drive and motivation 

·         Articulates ideas clearly and concisely in a variety of settings 

·         Develops techniques based on customer feedback and market environment 

·         Must be driven, self‐motivated, and able to meet and surpass operational goals

Company Description

Unishippers is the largest reseller of shipping services in the United States, handling more than ten million shipments annually. We currently serve more than 85,000 small and mid size businesses. Unishippers represents the best transportation companies in the world including UPS, Old Dominion, YRC, and nearly 40 others. We offer a comprehensive portfolio including overnight air express, domestic and international ground/air freight, LTL and FTL services.

We are currently seeking talented people to share and support our exceptional growth. As a result of our success over the past 30 years we have access to the lowest rates and best solutions in the industry allowing us to help businesses save time, trouble and money on all their shipping needs. We focus on providing individual solutions, a higher level of service, better pricing and more choices than our customers can find anywhere else.

Work location: Denver, CO