Customer Service - Restaurant

Louisville, KY
United States

Love's Travel Stops & Country Stores

10000+ employees

Founded in 1964 by Tom Love, Love’s Travel Stops & Country Stores is headquartered in Oklahoma City, and remains entirely family-owned and operated. With more than 420 locations and more than 260 Love’s Truck Tire Care centers in 40 states, Love’s approximate growth rate is 40 stores per year. To learn more, go to www.loves.com, Facebook (www.facebook.com/lovescareers), or follow @LovesCareers on Twitter.

Clean Places, Friendly Faces. It’s been a guiding principle at Love’s for more than 50 years, and it’s leading us into the future. We’re passionate about serving Customers with clean, modern facilities stocked with plenty of fuel, food and supplies.

Company Info

Job description

OBJECTIVE OF THE POSITION: Restaurant Team Members help run our food service business by providing excellent customer service while operating the cash registers; preparing food, serving customers; and performing various housekeeping duties.
JOB SUMMARY: A Restaurant Team Member will perform various daily customer service tasks by operating the cash register and serving customers. This will include some basic tasks such as food preparation, safe food handling procedures, inventory control counts, and other tasks as assigned.
ESSENTIAL FUNCTIONS:
 Greet customers as you see them, speak politely, and assist customers
 Operate a cash register maintain an accurate and organized drawer
 Maintain personal grooming and uniform standards
 Follow Loves safety procedures while using a sharp knife, a food slicer, toaster, oven, fryers and other food preparation tools and appliances
 Remove and re-line trash cans, clean and wipe booths, chairs, tables, soda fountain and condiment station in the dining area
 Perform weekly and monthly projects and assigned tasks
 Maintain a safe facility and use safety first practices to remain accident-free
 Other duties as assigned by your manager
EDUCATION AND EXPERIENCE:
 Education:
 High School Diploma or GED preferred
 Experience:
 6 months of food service and cash handling experience preferred
BACKGROUND CHECKS: All offers of employment may be conditioned on receipt of a background check report and/or drug screen that is acceptable to Love’s
SKILLS AND PHYSICAL DEMANDS:
 Skills:
 Hard Skills: Ability to learn and operate a casher register; Ability to learn and perform basic computer functions; Ability to learn and operate food service appliances
 Soft Skills: Good verbal and written communication skills, time management skills, organization skills, can-do attitude, sense of urgency, and strong work ethic.
 Typical Physical Demands:
 Regularly required to talk and hear.
 Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing
 Occasional light lifting not over 50lbs
 Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: While performing the duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment and can be loud at times. While performing the duties, the employee is frequently exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, and human waste.
TRAVEL REQUIREMENTS: No travel is expected for this position.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities 
are required of the employee. Managers may ask employees to perform duties beyond this job description.

EEO STATEMENT: Love’s Travel Stops Inc. and Its Affiliates provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, age, national origin, disability or genetics. 

Work location: Louisville, KY

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