Awesome Customer Service

Scranton, PA
United States

Manpower

501 to 1000 employees

Every day tens of thousands of people go to work because of us; and thousands of companies thrive because of the people we find them.

Throughout our 60 year history in the UK alone, we've led the way in the world of work. Few companies can match Manpower's history, and we're proud to remain the global leader in contingent and permanent recruitment workforce solutions to this day.

We're part of ManpowerGroup – the world's workforce expert, which connects more than 600,000 people to work every day and helps more than 400,000 clients worldwide. With 3,000 offices in 80 countries worldwide, ManpowerGroup offers the full spectrum of workforce solutions needed to address the complex recruitment challenges that exist today.

We know how people and companies work, and how they will work in the future. Because of what we do, businesses grow, communities thrive and lives change.

Our vision is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients and candidates to win in the changing world of work.

Company Info

Job description

Leading Area Call Center is exploding with opportunity and seeking Customer Service Specialists to join their team. Parking is free and there is a full-service on-site cafeteria All positions Paid Training on March 6th. If selected your starting pay rate is $12.00 per hour and the hours of Paid Training are 8:00 am- 4:30 pm. Upon completion of training, you will be assigned a shift beginning as early as 8:00 am or as late as 2:00 pm. Alternate shift may be selected once seniority is gained. Upon permanent hire by our client and Quality Scores are achieved, you may be offered the option of continuing to work at this beautiful, spacious and airy facility or - Work from Home.

This position requires intelligence, compassion and the ability to communicate well. Will be taking inbound calls from healthcare insurance subscribers. With the information gained in training, you will help subscribers make plan choices and answer other questions that they may have. During peak season there will be an opportunity for overtime and occasional weekend work.

To qualify you need:

•           At least 6 months Customer Service experience by phone or in person

•           Proof of highest level of education (HS Diploma or GED)

•           To be looking for a long-term career opportunity

•           To be successful in a Call Center skill assessment

To access the assessment, click on the link below. It will take you to a brief qualifying questionnaire. Following, you will receive an email with a link to the Customer Service Skill Assessment. The assessment takes 45 -- 60 minutes of undisturbed time. We will have your results within one business day!

Click on:

www.directch.com/manpowertmg

Company Description

Manpower is a global leader in innovative workforce solutions, connecting human potential to the power of business. Every day, we connect more than 600,000 people to meaningful work across a wide range of skills and industries. Manpower serves both large and small organizations across all industry sectors through our brands and offerings: ManpowerGroup Solutions, Experis, Manpower and Right Management.

Work location: Scranton, PA

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