Position: Delivery Driver
Direct Supervision: Store Manager
Indirect Supervision: District Manager/Pharmacy Manager
Description: The Delivery Driver should have superb customer service skills and function in a team oriented environment. The primary focus of the Delivery Driver is the delivery of prescription medication and other convenience items to customers. This includes, but is not limited to the following: maintain payment records and appropriate cash on hand for delivery transactions, balancing transactions at end of shift for all delivery payments, partnering with Pharmacy Cashiers for transaction reporting, maintaining a high level of customer satisfaction, housekeeping, pricing, and loss prevention in adherence to all Company Policy/Store standards.
Essential Duties:
Partner with Pharmacy Technicians and Pharmacists on daily prescription deliveries
Complete transaction paperwork for all delivery records
Report all transactions to Pharmacy Cashiers for input into POS system
Gather additional convenience items requested by customers to be included in their deliveries
Accept payment and make change.
Count and record amount of cash in delivery bag at end of shift.
Keep the company vehicle clean and orderly
Other duties may be assigned to meet business needs
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Delivery Driver must have sufficient experience plus a combination of training and work experiences that indicates possession of knowledge, skills and abilities to succeed in this position.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associates must be at least 18 years of age
Must have good math skills.
Must be able to read and write legibly.
Must have good communication skills.
Must have working knowledge of computers (PC and other systems as required)
Must have passed a criminal background/MVR check to begin employment with Fruth.
Personal Skills: Excellent communication and interpersonal skills required. Must have willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
Language Skills: Must have ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
Mathematical Skills: Ability to add and subtract two digit numbers and to calculate a discount % amount. Ability to perform these operations using units of U.S. currency.
Reasoning Ability: Must have capacity for close attention to detail. Must be able to cooperate with other Fruth employees and external vendors. Must be able to communicate effectively. Must be able to put into practice excellent customer service standards. Must be able to work independently, handle frequent interruptions, multiple projects, and adapt to changes in workload.
Certificates, Licenses, and Training: Valid Driver’s License Required; Complete additional training and/or attending seminars as required to improve skills and job performance. Complete Company’s training including but not limited to: new hire orientation, customer service training, and safety training.
Physical Demands: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms; talk or hear; and smell. The individual is occasionally required to climb or balance and stoop, kneel, or crouch. The individual must regularly lift and/or move up to 25 pounds and reach from 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and color and depth perception.
This Job Description describes the general nature of the duties and requirements of this position. It is not intended to be an exhaustive list or limit the Direct or Indirect Supervisor’s ability to modify work assignments as deemed appropriate.
Work location: Athens, OH