Director of Investment Operations

New York, NY
United States

Northwestern Mutual

5001 to 10000 employees

Northwestern Mutual has been helping families and businesses achieve financial security for 160 years. Through a distinctive, whole-picture planning approach including both insurance and investments, we empower people to be financially confident. We combine the expertise of our financial professionals with a personalized digital experience and leading-edge technology to best serve our clients.

With $250.4 billion in assets, $28.2 billion in revenues, and more than $1.6 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.4 million people who rely on us for life, disability income and long-term care insurance, annuities, brokerage and advisory services, trust services, and discretionary portfolio management solutions.

We are strong supporters of our financial workforce nationwide as well as our home office professionals in Milwaukee, WI.

We combine our unsurpassed financial strength, solutions and expertise with time-tested principles, a comprehensive approach to planning and a financial representative’s long-term commitment to listen to, guide and encourage you.

Company Info

Job description

  • Creating and preparing all necessary paperwork for the creation and implementation of clients investment accounts.  
  • Monitoring, processing and completing the transfer of assets on initial and subsequent funding of investment accounts. 
  • Processing proposal amendments, monitoring account alerts in the designated software. 
  • Following-up on trade completion and confirmations.  Working with investment analysts to resolve any trade related issues.  
  • Corresponding with clients to handle investment related customer service needs.  
  • Performing cashiering functions.  I.E. accepting contributions to clients accounts.  Sending money to clients upon client request.  
  • Running account performance report in designated software.  
  • Maintained details account of incoming/outgoing funds daily.  
  • Alert team when assets have arrived so that the adviser can  determine appropriate dollar cost averaging strategy.  


College Degree

Work location: New York, NY

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