Senior Monitoring Engineer

ValidaTek, Inc. is an award-winning mature SBA 8(a) Certified Small Business that provides high-security mission-critical IT services to the Federal Government. Our commitment to excellence in service delivery has resulted in dramatic growth and an expanding client base that includes several U.S. Federal Departments. The corporate infrastructure is robust and based on industry best practices as evidenced by our DCAA Approved accounting system, Top Secret (TS) facility clearance, ISO 9001:2015, ISO 20000-1:2011, and ISO 27001:2013 certifications, and CMMI Level 3 for Services (CMMI-SVC Level 3) and CMMI Level 3 for Development (CMMI-DEV Level 3) appraisals. We pride ourselves in being the best and only attracting and retaining the best talent to fuel our rapid growth. We promote a strong employee-focused corporate culture that provides a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their contributions and we all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

Position Description:

REQUIRES MINIMUM OF AN ACTIVE SECRET CLEARANCE

Part of a team supporting the operations and maintenance of large scale and world-wide Enterprise IT environment covering application hosting and support, enterprise services, and infrastructure services. This candidate will serve as a monitoring engineer for the Department of State.

Responsibilities:

• Assist with the design and implementation of a monitoring solution across a range of multiple physical and logical sub-networks using NetIQs AppManager and other tools.
• Assist with the design and implementation of NetIQs Operations Center to allow data from multiple-data sources to feed into a single monitoring dashboard.
• Keep up-to-date on latest monitoring technologies, and make suggestions on new tools that provide more capabilities and efficiency, or that fill gaps in current monitoring structure.
• Monitor and administer Linux and Windows servers.
• Monitor network devices, storage devices and virtual infrastructure.
• Monitor database and application servers using various monitoring tools.
• Perform analysis and make recommendation on design that meets industry best practice for monitoring.
• Work with System Transition engineers and software developers to identify the best thresholds for in-house developed applications and customized off-the-shelf products.
• Automation of various IT processes related to monitoring and alerting.
• Development of knowledge and skills in network and system administration, particularly with regard to Department of State architecture and platforms.
• Provide reports and metrics as ad-hoc requests or deliverables.
• Work with outside teams to establish to monitoring policies or integrate new monitoring tools and data.
• Perform other duties as assigned.

Position Requirements/Qualifications:

• At least 5-8 years of experience as monitoring engineer
• Extensive Knowledge of NetIQ AppManager QDB Repositories, AppManager Management Servers, AppManager Control Center, AppManager Performance Profiler, AppManager Analysis Center, and/or Splunk.
• Engineering experience within a large-scale and complex type monitoring environment.
• Knowledge of Syslog, TCP/IP; SNMP Traps; and other protocols.
• Experience in setting up monitoring profiles, polling policies and thresholds.
• Scripting Experience (VBScript, PowerShelll, JavaScript, PERL, and/or UNIX Shell Scripting).
• Experience working with both Windows and Red Hat and an understanding of VMware or equivalent virtualization technology.
• Ability to help modernize the current monitoring posture; make recommendations on areas of improvements, and assist to increase automation and efficiency.

Education and Certifications

• BS/BA in related field preferred, or equivalent combination of education and experience
• ITIL v3 Foundations Certification

Experience Desired:

• 5+ years as a monitoring engineer
• 10+ years of experience in enterprise systems monitoring, including operations center or service desk.
• 5+ years supporting a Federal data center environment.
• 5+ years of experience working with NetIQ, Splunk, or similar monitoring tool.
• Technical experience with systems networking, databases, Web development, and user support.

Experience with NetIQs Operations Center and/or PlateSpin is a plus

ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.

PI97800690

Work location: Washington, DC