PRN/PART TIME Emergency Communication Center Representative

Job Description:

At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross' mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life.

Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health.

We are currently seeking an Emergency Communication Center Representative (PA) to work in our Philadelphia, PA office.

This position will work as needed to cover gaps when other employees are not available or out of the office. The hours will be all hours including overnight as needed and will vary greatly.

The position will be guaranteed 8 hours per month.

The Emergency Communication Center Representative coordinates and serves as a resource for daily operations of a Chapter program or service. Acts as a liaison between program or service and its internal and external partners.

SomeResponsibilities:

• Implements and coordinates the day-to-day functions that support program or service operations. Coordinates recruitment, training, support, recognition and deployment of volunteers and staff enrolled in Disaster Services Human Resources (DSHR) system. Collaborates with local governmental and community organizations to ensure effective preparedness, readiness and response outcomes during disaster lifecycle. Coordinates basic, intermediate and advanced disaster and related department courses/workshops. Teaches as applicable.
• Participates on small scale projects which require researching issues, information, data collection, and development of recommendations. Collaborates and supports staff and volunteers in coordinating department's efforts and participation in internal and external drills/exercises.
• Develops workable program or service implementation plans.
• Respond to requests for disaster assistance by Fire and Police Departments and other local municipal and agency officials via telephone. Notify the appropriate management, staff and volunteer personnel as determined by the Chapter Notifications.
• Serve as the communications contact, and technical support for ARC personnel responding to or at disaster sites.
• Gather and compile information pertinent to disaster responses

Qualifications:

Education: High School or equivalent. Associates degree preferred.

Experience: Minimum 2-4 years of administrative experience. Ability to manage multiple priorities and have strong skills in planning and problem-solving. Ability to perform tasks with minimal direction and supervision.

Skills and Abilities: Strong verbal and written communication skills. Demonstrates attention to detail. Prioritizes and plans work activities. Demonstrates accuracy and thoroughness. Able to deal with frequent change, delays, or unexpected events. Maintains confidentiality; works ethically and works with integrity.

Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Must be able to perform all assigned responsibilities under "grey sky" requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity.

If this sounds like the kind of opportunity that you've been waiting for, please apply at:

https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.

Company Description

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity.

Work location: Philadelphia, PA