Inside Sales Representative

Portland, OR
United States

Vetsource

51 to 200 employees

Vetsource is passionate about the health and welfare of companion pets. We know that providing state-of-the-art pharmacy care starts with the veterinarian. We develop and deliver innovative technology and pharmacy solutions for the veterinary industry and have designed and developed all of our programs, our technology platform, and our service offerings to support a veterinarian's recommendation for the health and wellness of our nation's pets. Headquartered in Portland, OR, Vetsource has it's technology center in Tulsa, OK with distribution centers in Harrisburg, PA and Dallas, TX.

We're here to provide every veterinary practice with essential, smart solutions that result in seamless pet care. Offering the right tools to run a better business, deliver better care, and personalize their client experience.
We are committed to innovation and we leverage technology to help practices run efficiently, so that veterinarians can focus on what really matters: providing better care.
We are a community united in our passion for pet care. That's why we partner with industry leaders.

Company Info

Job description

Wanted: Warm, friendly person to join our Inside Sales Representative Team.

VetSource is not your average company and we are looking for exceptional team members.

If you:

Love going the extra mile

Are passionate about high quality pet care

Get excited at the thought of a friendly competition

Value honesty and doing the right thing

Are self –motivated and like to manage your own workflow throughout the day

Drive yourself to constantly and consistently grow both personally and professionally

Love to learn new things and enjoy new challenges

Apply today!

General Summary:

The Inside Sales Representative is responsible for growing the number of VetSource Partner Practices across all platforms. Team members need to have a comprehensive knowledge of all VetSource offerings and be able to effectively communicate the VetSource value proposition in a variety of settings. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal.

Essential Duties:

Include, but are not limited to the following. Management reserves the right to assign or reassign duties and responsibilities at any time.

·        Hospital prospecting to generate new business which includes:

o   Maintaining a presence in the phone queue to assist incoming callers

o   Place outbound calls to introduce VetSource as a business solution

o   Attend trade-shows, if needed.

·        Qualify leads from marketing campaigns as sales opportunities

·        Contact potential clients through cold calls and emails

·        Present our company to potential clients

·        Identify client needs and suggest appropriate products/services

·        Customize product solutions to increase customer satisfaction

·        Build long-term trusting relationships with clients

·        Proactively seek new business opportunities in the market

·        Foster and maintain close relationships with distributor partner outside sales force to facilitate seamless sales process.

·        Respond to and report back to Outside Sales Rep within 24-48 hours of incoming leads

·        Know the representatives for each distributor partner that work in your territory

·        Stay updated on any current promotions offered through our partners

·        Understand and professionally utilize the escalation chain, if needed, to obtain results

·        Maintain intimate knowledge of all VetSource solutions and be able to effectively communicate their value proposition both verbally and in                    writing. 

·        Conduct live and web based demonstrations of VetSource solutions

·        Cultivate positive customer relationships with every interaction, both internal and external. 

·        Maintain customer database with accurate and up to date profile information, pertinent notes and opportunity tracking.

·        Discuss and address competitive activity - bringing concerns to the attention of the IS manager and marketing team.

·        Forecast and track personal sales.

·        Other duties as assigned.

ORGANIZATIONAL RESPONSIBILITY STATEMENT

In addition to the job-specific responsibilities listed above, all employees are expected to support and model VetSource’s Core Value Principles: Do the right thing every time; Treat others the way you want to be treated; Embrace Change; Be innovative; Get it done; Work hard, have fun! Employees will be held accountable for knowledge and effective application of these principles.

Experience and Qualifications:

  •  Have a genuine passion for educating and connecting with others in a sales environment.
  •  Proven ability to negotiate and close a sale. 
  • Proven work experience as a Business Development Representative, Sales Account Executive or similar role
  •  Hands-on experience with multiple sales techniques (including cold calls)
  •  Track record of achieving sales quotas
  •  Experience with CRM software (e.g. Salesforce)
  •  Understanding of sales performance metrics
  •  Excellent communication and negotiation skills
  •  Exhibit a willingness to consistently take on new challenges
  •  Strong communication and interpersonal skills with the ability to effectively listen and communicate information in a clear, calm, and concise manner.
  •  Strong organizational and time management skills with ability to work independently.
  •  Excellent writing skills with great attention to detail.
  •  Must be team-oriented, possess a positive attitude and work well with others.
  •  Self- motivated with a strong desire to learn new products and technologies.
  •  Ability to work in a fast-paced, rapidly changing environment, with the ability to multi-task.
  •  Excellent computer skills are required; experience using email, instant message, Microsoft Excel, Microsoft Word, as well as the ability to  learn how to navigate unfamiliar systems or programs quickly.
  •  Ability to use multiple computer programs at once.
  •  Attention to detail and accurate data entry in a fast-paced environment.

Supervisory Responsibilities: None

Preferred Qualifications:

· Minimum 3 years of Inside Sales Representative experience.

· Bi-lingual preferred, but not required.

· Prior sales and/or veterinary experience.

· Knowledge of SalesForce CRM.

· Bachelor of Science

Education:

· Associates degree; years of experience in related field may be considered in lieu of degree

· Minimum 1 year sales experience in a call center environment.

Special Working Conditions:

· Environment where dogs are present.

· Sitting for 8 hour shift.

· Ambient noise – moderate.

· Call center environment.

Note:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

We offer a competitive benefit package including medical, dental, vision, Flexible Spending, Life, and 401(k).

VetSource is an Equal Opportunity Employer that abides by federal and state laws that prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation or national origin; or their status as protected veterans or individuals with disabilities.

Company Description

VetSource is one of America's most innovative companies in pet health care. Focused on pets, and squarely sponsored by veterinarians, VetSource is the leading provider of pharmaceutical services and home delivery pharmacy programs in the U.S. VetSource is the industry leading outsourced pharmacy provider for veterinarians. Our office is located in Portland, OR, close to Gresham.

For more information please visit our website at www.vetsource.com

VetSource is an Equal Opportunity Employer that abides by federal and state laws that prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation or national origin; or their status as protected veterans or individuals with disabilities.

Work location: Portland, OR

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