Machine Maintenance/Sales Technician

Philadelphia, PA
United States

United Packaging

1 to 50 employees

United Packaging is a solutions-oriented packaging, shipping, safety, and janitorial company based in Bristol, PA. We strive to be a partner, not a vendor. We take a holistic, consultative approach to working with our clients that looks at the big picture, rather than myopically fixating on unit costs. Our team consists of seasoned industry veterans, Six Sigma black belts, and young "up and comers" who bring a fresh set of eyes to old problems. Whether our clients need help getting the right supplies at the right price or something more comprehensive like proactive inventory management, off-site stocking, logistics, or packaging equipment, we're in it for the big picture and always up for a challenge.

Learn more about us here: http://unitedpkg.com/about/

Company Info

  • Company - Public
  • Bristol, PA
  • 1992
  • Business Services
  • $25 to $50 million (USD) per year
  • www.unitedpkg.com

Job description

Machine Service Technician/Sales Job Profile and Description.    

The importance of preventing our clientele from experiencing costly downtime of their packaging machinery cannot be understated.  This job profile requires a worker to have strength and stamina to cope with the physical requirements of the job, as well as the mental fortitude required to learn and retain knowledge required to perform everything from routine maintenance and complex repairs on packaging machinery.  This role will also act as our primary machine sales lead by introducing our clients to innovative equipment to assist them in their staging, packaging, and fulfillment needs.  This full-time role will report to the VP of Operations.

Duties and Responsibilities

  • Ensuring the cleanliness and proper stocking of machine inventory in the appropriate designated area(s) at our company’s facility.
  • Preparing machines for shipments to clients and returns to manufacturers; securing to pallets, utilizing strapping, ties, etc.
  • Proper packing, labeling and tagging of the machine inventory in our facility.
  • Maintain logs of machine services performed, both preventive and corrective, ensure that all information, i.e. model and serial numbers, customer contacts, etc. are assigned to the correct machines/customer accounts.
  • Maintain current MSDS binder on all chemicals staged/utilized for machine servicing and repairs as requested by immediate supervisor in order to meet company and OSHA requirements.
  • Schedule preventive maintenance with customers directly via phone/e-mail.
  • During non-billable maintenance times, work at the direction of immediate supervisor to develop and execute on a plan for introducing automation opportunities to our clients and/or prospects.
  • Interact with internal and external customers in both a professional and courteous manner at all times.
  • Report any issues/safety concerns associated with the equipment to immediate supervisor.
  • Working in accord with all company and OSHA safety regulations.

Skills and Specifications

  • Ability to read and interpret electronic and electrical shop drawings in order to assemble, troubleshoot, and provide maintenance of equipment.
  • Must possess exceptional interpersonal and organizational skills.
  • Must possess the ability to lift product up to 70 lbs.
  • Should be physically fit and be able to complete all assigned work efficiently.
  • Should possess time management skills and be able to meet targets.

Education and Qualifications

  •  High school degree, diploma or a GED equivalent certificate from a certified institution is a must.
  •  Current holders of industry recognized Technician certifications and/or degrees will be given strong consideration.
  •  Must possess reliable transportation in order to get to customer locations throughout the areas we serve (New Jersey, South Eastern PA, and Delaware)
  • Must be able to pass company sponsored math test, and forklift training certification.
  • Experience/education in working with, and understanding of, machine functioning, electronics, electricity, and motion attributes.
  • Packaging equipment service and/or sales experience (i.e. paper void fill machines, stretch wrap machines, tape sealers, strapping tools/tables, shrink tunnels, etc.) is a plus, however will send the right candidate to manufacturing partner’s training centers for specific instruction/education requirements of the job.

Company Description

United Packaging has been providing our valued clientele with creative packaging, facility maintenance, and safety supply solutions for nearly 25 years.

Yes, we distribute some of the best packaging, shipping, safety, and janitorial supplies in the industry. And others will say the same. So why choose United Packaging? Because you need a partner, not a vendor.

When others are simply order takers, we take a holistic, consultative approach. Everyone wants to save money. Of course. But, when others will simply offer you the cheapest tape, we'll show you how using the right tape can actually save you more. When others are myopically fixated on unit cost or case cost, we're looking at the big picture for even better, long-term savings.

And, sometimes, those savings come in the form of other efficiencies like properly managed inventory, streamlined packaging, better equipment, and decreased safety issues. We'll help you spot the waste and eliminate it.

We're in it for the big picture and we're always up for a challenge. We have decades of experience. Some of our clients have partnered with us for over 20 years for this very reason. Our team consists of seasoned industry veterans, Six Sigma black belts, and young "up and comers" who bring a fresh set of eyes to old problems.

Consider us full service. Whether you need help getting the right supplies at the right price or something more comprehensive like proactive inventory management, off-site stocking, logistics, or packaging equipment, we're here for you.

Work location: Philadelphia, PA

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