Bermex, a contract services company has an immediate opening for a Manager in the Austin Texas area. The successful candidate will be a take charge hands-on individual with at least 3-5 years managerial experience. Responsibilities include directing personnel, staffing, training, and maintaining excellent customer services while managing a field service operation of approximately 40 people.
Essential Job Functions:
Assumes responsibility for ensuring the efficiency and effectiveness of the department by:
• Formulating departmental goals, strategies, and operating policies and procedures and directing implementation of approved changes.
• Making recommendations on employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations.
• Ensuring productivity levels are maintained through effective monitoring of staffing levels and financial requirements.
• Guiding personnel to achieve optimum performance level.
Prepares the department forecast and monitor expenses with that forecast
Maintains inventory of tools, equipment and supplies
Ensures that all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition
Prepares and maintains a variety of records and reports related to meter reading
• Resolution of Customer Complaints
o All complaints are resolved in a timely manner which is acceptable to our clients.
o All written communication is completed in a format acceptable to:
Economy/efficiency of operation
Quality Control Performance
Production/Personnel schedules
Maintain a favorable client relations
• Completes Quality Control Audits on field personnel monthly
• Company-Owned Vehicles Responsibility:
o Follows fleet standards and vehicle operating policies
o Control over maintenance and repair of vehicles
o Trains personnel of safety and accident prevention program
o Understands and adheres to all company safety procedures as they relate to essential job functions
Qualifications:
• College degree preferred or equivalent and 3-5 years of related experience or an equivalent combination of education and experience
o Effective time management and organizational skills
o Knowledge of computer to input data and generate reports, MS Office, Excel, Word knowledge desirable.
o Effective verbal and written communication skills.
o Team orientation
o Valid driver’s license
We offer an excellent benefit package and competitive salary. Drug testing and a background investigation will be conducted prior to employment.
Work location: Austin, TX