Overview The Plus One Manager is a training position to fill a Clinical Engineering Manager I position. The Clinical Engineering Manager I leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TriMedx Medical Equipment Management Plan (MEMP). This position manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop colleagues, and provides a communication channel between hospital executives and the TriMedx Central Office. The Clinical Engineering Manager I also directs Joint Commission inspections and ensures that TriMedx services are in compliance with regulatory standards. This position includes a hands-on service component in general biomedical support.
MUST BE WILLING TO RELOCATE AT THE CONCLUSION OF THE PROGRAM
Responsibilities Leadership (30%)
- Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others
- Motivate others through praise, recognition, and rewards
- Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible
- Coach and mentor technicians by providing feedback on performance and documentation habits
- Develop others to continuously achieve long and short term business results
Administer MEMP to Key Performance Measures (25%)
- Manage Service Operations functions, such as service contracts and resources. Document the demand labor, demand parts, labor, contracts, labor, and parts
- Answer questions and meet with others to discern the root cause of technological/process problems
- Manage inventory of shop supplies
- Develop service strategies with an outlook of continuous process improvement and provide metrics to TriMedx Central Office
- Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented
Account Management & Development (20%)
- Build and maintain relationships with customers by employing interpersonal and conflict management skills
- Effectively collaborate with customers and vendors to develop win-win solutions
- Monitor each modality after setting financial and performance benchmarks
- Identify and pursue opportunities for business entry
- Manage financial performance
Functional/Technical Service (25%)
- Perform scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on medical devices
- Install and calibrate medical devices
- Perform troubleshooting, service, and repairs of medical equipment
- Advise users of equipment status and ensure all service and documentation is complete, timely, and accurate
- Complete Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices
Qualifications Education and Work Experience
- Associates degree in electronics or related technical discipline required
- Bachelor's degree in engineering or technological field preferred
- Technical certification such as A+, CBET, CRES, CLES, or CCE preferred
- Minimum 3 years experience managing in a clinical engineering environment
- Must be willing to travel up to 50% of the time
- Must be willing to relocate
Knowledge
- Knowledge of Microsoft Office applications required
- Ability to manage day-to-day and long term site operations
- Ability to lead, motivate, and develop others
- Ability to perform basic financial analysis and calculate budgets, revenue, and costs
- Strong written, verbal, and presentational communication skills
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Company Description
TriMedx provides clinical engineering management services to hospitals across the United States. Based in Indianapolis, Indiana, TriMedx is part of the Ascension Health family of companies.
Work location: Los Angeles, CA