Manager Plus One

Los Angeles, CA
United States

TriMedx

1001 to 5000 employees

Created by healthcare for healthcare in 1998, TriMedx understands that patients are the number one priority. TriMedx is headquartered in Indianapolis, IN and started as a clinical engineering department focused on reducing expenses, optimizing service and enhancing revenue through innovative management programs. Today, TriMedx is a recognized leader in medical equipment management.

Our Vision for the future is to enhance the customer and patient experience through comprehensive healthcare technology solutions.

Our Core Values represent what we embody as an organization:

 - Service of the Poor
 - Reverence
 - Integrity
 - Wisdom
 - Creativity
 - Dedication

These values guide our decisions and behaviors throughout every aspect of our business.

Company Info

Job description

Overview The Plus One Manager is a training position to fill a Clinical Engineering Manager I position. The Clinical Engineering Manager I leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TriMedx Medical Equipment Management Plan (MEMP). This position manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop colleagues, and provides a communication channel between hospital executives and the TriMedx Central Office. The Clinical Engineering Manager I also directs Joint Commission inspections and ensures that TriMedx services are in compliance with regulatory standards. This position includes a hands-on service component in general biomedical support.

MUST BE WILLING TO RELOCATE AT THE CONCLUSION OF THE PROGRAM

Responsibilities Leadership (30%)

  • Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others
  • Motivate others through praise, recognition, and rewards
  • Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible
  • Coach and mentor technicians by providing feedback on performance and documentation habits
  • Develop others to continuously achieve long and short term business results
Administer MEMP to Key Performance Measures (25%)
  • Manage Service Operations functions, such as service contracts and resources. Document the demand labor, demand parts, labor, contracts, labor, and parts
  • Answer questions and meet with others to discern the root cause of technological/process problems
  • Manage inventory of shop supplies
  • Develop service strategies with an outlook of continuous process improvement and provide metrics to TriMedx Central Office
  • Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented
Account Management & Development (20%)
  • Build and maintain relationships with customers by employing interpersonal and conflict management skills
  • Effectively collaborate with customers and vendors to develop win-win solutions
  • Monitor each modality after setting financial and performance benchmarks
  • Identify and pursue opportunities for business entry
  • Manage financial performance
Functional/Technical Service (25%)
  • Perform scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on medical devices
  • Install and calibrate medical devices
  • Perform troubleshooting, service, and repairs of medical equipment
  • Advise users of equipment status and ensure all service and documentation is complete, timely, and accurate
  • Complete Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices


Qualifications Education and Work Experience
  • Associates degree in electronics or related technical discipline required
  • Bachelor's degree in engineering or technological field preferred
  • Technical certification such as A+, CBET, CRES, CLES, or CCE preferred
  • Minimum 3 years experience managing in a clinical engineering environment
  • Must be willing to travel up to 50% of the time
  • Must be willing to relocate
Knowledge
  • Knowledge of Microsoft Office applications required
  • Ability to manage day-to-day and long term site operations
  • Ability to lead, motivate, and develop others
  • Ability to perform basic financial analysis and calculate budgets, revenue, and costs
  • Strong written, verbal, and presentational communication skills


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Company Description

TriMedx provides clinical engineering management services to hospitals across the United States. Based in Indianapolis, Indiana, TriMedx is part of the Ascension Health family of companies.

Work location: Los Angeles, CA

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