Project Manager - Professional Services

Baltimore, MD
United States

basys

51 to 200 employees

Since 1977, basys has helped benefit administration plans work harder, smarter and more efficiently, so that everyone benefits. basys is a leading Taft-Hartley expert and technology provider of advanced benefits administration solutions that give plan administrators and participants more control and better access to plan information.

Company Info

Job description

The Professional Services Project Manager focuses on implementing customer projects to include preparing statements of work, validating estimates, tracking and assigning technical resources, managing project timeline and deliverables, and providing status reports and updates to stakeholders. The Project Manager leads a team of analysts & engineers by establishing team goals, ensuring productivity, prioritizing work, and managing to established deadlines.

Key Responsibilities

  • Responsible for ensuring the accurate, timely, cost-effective implementation of basys software solutions and services utilizing best practices and procedures
  • Form strong cross-functional relationships to lead a project team, from start to finish
  • Manage and grow customer relationships and build confidence with the customer team, including sponsors
  • Lead a team of 5-10 analysts and engineers; includes assigning and evaluation of work, training and coaching
  • Identify areas of improvement and propose solutions to make implementations more efficient

Key Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Information Systems or a related field or equivalent work experience
  • 5+ years’ work experience planning, executing and managing multiple enterprise level software delivery or IT consulting projects
  • Comprehensive understanding of project management methodologies and tools required
  • Proven experience working with external customers
  • Experience with estimating hours, costs, as well as defining deliverables and client expectations
  • Strong technical and operational experience, proficiency in relational databases is a plus
  • Strong leadership, capable of managing and influencing a team of analysts, engineers and subject matter experts
  • Ability to work in a fast paced environment with changing priorities
  • Ability to manage and grow customer relationships and build confidence with customers
  • Hands-on experience with healthcare IT solutions like TriZetto is highly desirable
  • Must have flexibility for travel up to 25%

Company Description

For four decades basys continuously is the recognized leader in developing, deploying and supporting software solutions in the Taft-Hartley industry. We provide an integrated solution suite to make our customers work more efficiently. Headquartered in Baltimore, Maryland, and with employees working across the United States, our highly-skilled technologists collaborate to solve complex business problems and deliver tailored software applications to suit our customers business needs.

Our people are vital to our success.

We provide opportunity, nurture talent, and develop leaders...
Imagine a career where you take pride in the work you do.
The solutions you develop have a direct impact within the industry.
You are appreciated and acknowledged for going above and beyond the bar that is already set high.
You receive honest and constructive feedback to propel your career to the next level.
A place that values diverse backgrounds, experiences and personalities, where humor and laughter are encouraged.

We move fast, take risks, and pride ourselves on staying flexible, fun, and committed to executing each day. If you want to surround yourself with passionate, dedicated people to collaborate in achieving challenging results, choose basys for your next career move and apply today.

Work location: Baltimore, MD

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