Salesforce Project Manager

Los Angeles, CA
United States

Pinpoint Resource Group

1 to 50 employees

Company Info

Job description

We are seeking a Salesforce Project Manager to join our team! You will be responsible for the management and delivery of technology related projects across various departments. 

High-level Responsibilities Include:

Communication & Facilitation

  • Collaborate with the Senior Management and key stakeholders to define project scope, objectives, assumptions, dependencies, value proposition / rationale, and impacted organizational functions and systems.
    • Resolve conflicts and negotiating changes in project priorities and/or scop
  • Serve as liaison to business stakeholders on an ongoing basis; supporting the prioritization of business and enterprise needs and managing expectations.
  • Communicate project status updates, resolve conflicts and negotiate changes in project priorities and/or scope.
  • Conduct project meetings and facilitating collaborative discussions.
  • Collaborate / coordinate closely with the Information Technology department and offshore development team.

Project Management

  • Manage projects in accordance with the standards/requirements of the Project Management Lifecycle and System Development Lifecycle; planning, executing, and finalizing projects according to strict deadlines and within budget.
    • Assign project roles; manage project scope and deadlines.
    • Lead project management activities and deliverable development/maintenance including preparation and management of project documents (i.e. Project Charter, Project Plans, Project Status Updates, Issue and Action Item Log, Meeting Agendas, Project Specific Deliverables).
    • Secure resources and coordinating the efforts of team members and third-party contractors or consultants.

Business Analysis

  • Gather, document, analyze and draw conclusions regarding complex data and information (including Workflow, Feasibility, Cost/Benefit, Trend and Cause-and-Effect Analysis).
  • Formulate, define and implement improvements to business processes and operations.
  • Document current state (“as is”) and future state (“to be”) processes, systems flows, and data flows.
  • Outline and refine business, functional, and technical requirements.
  • Create thorough testing scenarios, document results and develop remediation plans with IT to address unmet business requirements.
  • Coordinate and facilitate user acceptance tests against business requirements.
  • Define, develop, and execute training activities.

REQUIRED

  • 3-5 years of Project and Process Management experience
  • Knowledge of Project Management (tools, tactics, and methodologies), operating policies, procedures and practices
  • Experience with large scale technology implementation, custom development and data and systems integrations
  • Experience with Software Development Life Cycle (SDLC) methodologies and best practices
  • Experience with MS Visio, Project, Excel, PowerPoint, and Access

DESIRED

  • Understanding of relational databases & Customer Relationship Management (CRM) applications
    • Experience in Salesforce.com administration and configuration
    • Salesforce Administrator, Developer and/or Consultant Certification
    • Experience in Salesforce.com project and/or implementation delivery
  • Knowledge of the Financial Services industry, specifically the Alternative Asset Management arena a plus

The successful candidate should demonstrate strengths in:

  • Relationship Building; works effectively with strong, diverse teams of people with multiple perspectives, talents, and backgrounds. He or she is known for doing what is best irrespective of politics and is comfortable with consensus building (at multiple levels) and soliciting constructive feedback; ability to elicit cooperation from a wide variety of participants including upper management, clients, other departments, and 3rd party providers.
  • Communication; strong interpersonal and verbal/written communication skills; ability to present complex material.
  • Independence & Collaboration; experience at working both independently and in a team-oriented, collaborative environment; must be able to drive work effectively with limited supervision (at times) while representing department and executive management interests and concerns.
  • Work Ethic; focus on continual development, performance, accountability and self-motivation.
  • Flexibility & Organization; adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities; proven ability to multi-task and efficiently manage time across competing activities/resources; able to effectively prioritize, execute tasks, and thrive in a high-pressure fast paced environment.
  • Intellectual Curiosity; energized by learning new things and engaging across a wide range of issues; must have strong problem solving skills; adept at conducting research into project-related issues and products; displays a technical aptitude that lends itself to learning and mastering new technologies.
  • Driving Results; sets aggressive timelines and objectives to drive results, conveys a sense of urgency, and drives issues to closure; is a self-starter committed to achieving results and has a strong sense of ownership and follow-through.
  • Judgment; makes recommendations and decisions that balance a variety of factors (e.g. cost, risk, short-term vs. long-term impact) and are supported by a sound fact base to achieve an optimal outcome. Goes back to core values and key objectives when making decisions/recommendations.

Company Description

Pinpoint Resource Group, headquartered in El Segundo, California, is the information technology industry as a premier staffing resource. It was founded in 2004 by technology and staffing industry veteran Felix Lin and quickly built a reputation for delivering unmatched precision and results.

Work location: Los Angeles, CA

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