PROJECT MANAGER

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

Position Title:

 

NG911 GEMMA Project Manager

 

 

Location:

 

Western States (Pacific Time Zone) preferred, or remote (CONUS) with ability to travel up to 25%

 

 

Position Description:

 

GEMMA, Atos’ NG911 call handling solution, was one of several products awarded the opportunity to sell into the 450 PSAPs in the State of California. The overall program includes the initial setup of GEMMA in Google Cloud Platform (GCP), then being deployed at each PSAP customer.

 

This position is the senior project manager overseeing the core solution stand-up and each subsequent deployment, including end-user training and operational transition. The position will report into the overall CalOES Program Director.

 

 

Core Responsibilities:

 

• Work in conjunction with Atos Staging team to manage the initial GEMMA hosted instance set-up


• Plan for individual PSAP deployments, including staffing, task assignments and scheduling


• Manage all aspects of PSAP deployments, including local requirements definition, solution configuration, user training & support, test & readiness and operational cut-over


• Successfully deliver each PSAP deployment within schedule and budget, and with high customer satisfaction

 

 

Minimum Qualifications:

 

• 911 (PSAP) call handling experience – operations, workflow and use of technology


• 911 (PSAP) call handling deployment experience


• Ability to manage multiple concurrent activities/customers


• Advanced project/task planning and scheduling skills


• Effective communications – written and verbal, including in stressful situations


• Leadership presence


• Highly motivated, self-starting with a keen attention to details


• Ability to travel to customer locations as necessary (25%)

 

 

Preferred Qualifications:

 

• Experience with SaaS solutions and deployment


• Existing 911 relationships within California


• Large project experience


• Understanding of NENA i3 requirements


• Experience with competitive solutions, including Vesta and Viper

 

#LI-US #LI-REMOTE #LI-207749681

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.

Work location: Los Angeles, CA