Claims Administration for Water Restoration
Roto-Rooter
1001 to 5000 employeesFounded in 1935, Roto-Rooter is the largest provider of plumbing and drain cleaning services in North America.
Roto-Rooter offers an ever-expanding variety of repair and maintenance services to homeowners and businesses. Our goal is to be the premier provider of repair and maintenance services. As always, we will continue to listen to customers and expand service offerings to meet and exceed their changing expectations.
Roto-Rooter operates businesses in more than 100 company-owned branch and independent contractor territories and approximately 500 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.
We work hard to deliver quality and value every day. The Roto-Rooter team includes a network of 115 company-owned locations and more than 500 independent Roto-Rooter franchises.
Most significantly, we are committed to you, our customer, and want to ensure you have an excellent experience each time you call Roto-Rooter for service.
Company Info
- Subsidiary or Business Segment
- Cincinnati, OH
- CEO is Spencer Lee
- Manufacturing
- $100 to $500 million (USD) per year
- www.rotorooter.com
Job description
Claims Administrator for Water Restoration
Roto-Rooter is the name that home owners and businesses have turned to for over 80 years for their plumbing and drain cleaning troubles. Our newest division, water restoration, is growing quickly, and we are adding additional team members.
As a Claims Administrator for Water Restoration, your responsibilities will include:
- Promote our commercial and residential services to insurance agents for properties that have been damaged by water
- Front line and first responder for our company
- Inspect site and present solutions to the customer
- Use Xactimate software to create proposal
- Be the point of contact for the customer and insurance agent throughout the project
- Ensure project is completed in established time frame and to the customer’s satisfaction
Requirements include:
- Sales experience preferably in the restoration or service industry
- Strong customer service focus and able to communicate effectively with customers
- Able to work in a fast paced environment
- Fluent using Xactimate software
- Clean driving record and pass background check
In return for your commitment to provide outstanding customer service, we provide a competitive compensation package and benefits including medical, dental, vision & 401k!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Work location: Houston, TX
