Client Success Representative - Bilingual
Progressive Insurance
10000+ employeesYou might know us best for car insurance, and Flo, our friendly Superstore cashier. But, for more than 75 years, Progressive has offered a wide range of insurance choices to a wide range of customers.
In fact, we insure more than 13 million customers annually thanks to the hard work of our diverse group of more than 28,000 talented employees. From all walks of life, all fields of business and all 50 states, all of our employees have a role in our success as we continue to find new and better ways to move the insurance industry forward and satisfy our customers.
Company Info
- Company - Public (PGR)
- Cleveland, OH
- 1937
- CEO is Tricia Griffith
- Insurance
- $10+ billion (USD) per year
- www.progressive.com
Job description
Join our collaborative team of dedicated individuals-and love what you do.
Why Progressive? We're an organization that celebrates and rewards hard work each and every day, with a goal of being a company people can trust. Join a Fortune 500 company voted one of the "Top Places to Work" 3 years in a row in Austin and redefine what it means to provide insurance.
Customer Service Call Center Representative
As a Customer Service Call Center Representative, you may work with a headset, but it's your mindset that makes you most valuable. As the voice of Progressive, you'll be the first interaction many of our customers have with us. Using your ability to make real connections with others, you'll help our customers and agents with questions about policies, billing and other insurance needs.
Start Date: Monday, October 13, 2014.
We offer paid training! Gain new skills and start a whole new career!
Training Schedule: Monday-Friday, 9:00 am-5:45 pm (7-8 weeks)
Pick your work schedule: Tuesday-Saturday, 1:00-10:00 pm. ~OR~ work 4x10 Mon, Thu, Fri, Sat 11:00 am - 10:00 pm
Pay Rate: $14.00 - $16.70/hr
Education, Experience and Skills Needed to be Successful:
Two years work experience in a complex customer service environment or two years post-secondary education
Proven job stability, including one year with past employer
Basic computer skills in windows-based programs and internet navigation
High School diploma or equivalent
Progressive Offers:
Gainshare bonus of up to 16% of salary (Our annual Gainshare bonus program rewards employees based on the company's achievement of annual performance objectives)
On-site clinical care and fitness center
Ongoing training and career advancement
Award winning, supportive environment which includes Employee Resource Groups
Comprehensive benefits (medical, dental, vision, etc.) and a 401(k) plan
Annual schedule selections based on performance
Casual dress and great corporate culture
Apply Now
Apply now and find out what it's like to be valued for the talent and passion you invest in all that you do.
Here are a few things to keep in mind when applying with us:
You'll be asked for information around your employment history and educational background
After applying, you are able to monitor your status in the recruiting process on your profile
A recruiter will contact you by email or phone if you are under consideration for a current position
Some positions require candidates to meet company requirements on our online assessment test
Candidates must pass a comprehensive background check.
Equal Opportunity Employer
Job
: Contact Center
Primary Location
: United States-Texas-Austin
Schedule
: Full-time
Employee Status
: Regular
Work location: Austin, TX
