Bilingual Collection Representative

Dallas, TX
United States

ProCollect

1 to 50 employees

Company Info

Job description

Full-time, Competitive Pay, Plus Bonus, $1,000.00 Sign on Bonus

ProCollect is seeking goal-oriented and energetic Collections Representatives to join our team in Dallas, TX. As a Customer Collections Representative with ProCollect, you will perform collections on a specific portfolio of accounts that are past due under the general supervision of a Collections Supervisor. Additional tasks of the Customer Collections Representative include:

  • Contacting past due accounts via phone
  • Working on 200-300 accounts per day
  • Maintaining accurate collection notes on past due accounts
  • Skip Tracing
  • Processing CC payments
  • Answering Multiple lines
  • Answer and handle Dialer calls
  • Adhere to the F.D.C.P.A.

Customer Collections Representative (Consumer Credit and Collections)

Job Responsibilities: As a Customer Collections Representative with ProCollect, you will carefully adhere to policies, procedures and laws related to consumer collections. Additional responsibilities of the Customer Collections Representative include:

  • Operating a collections database in a Windows-based operating system.
  • Communicating calmly with past due account holders who are upset or hostile.
  • Completing other tasks as assigned .

Customer Collections Representative (Consumer Credit and Collections)

JOB REQUIREMENTS: As a Customer Collections Representative with ProCollect, you must possess excellent negotiation, telephone communication skills and an inner drive to succeed. Additional requirements for the Customer Collections Representative include:

  • Minimum 1 year Collection experience or Minimum 1 year customer service experience
  • Ability to thrive in a fast-paced quota-driven work environment.
  • Ability to work a rotating shift between the following hours: 40hours

Monday-Thursday 8:00am-8:00pm Friday 8:00am-6:00pm Saturday 8:00am-3:00pm

Customer Collections Representative (Consumer Credit and Collections) Benefits:

As a Customer Collections Representative with ProCollect, you can expect compensation based on your performance. We offer a base salary, uncapped commission and a $1,000 sign-on bonus!

Customer Collections Representative (Consumer Credit and Collections)

More about ProCollect: As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on superior staff training, state of the art technology, and the highest commitment to customer service, ProCollect has been earning the trust of our clients since 1995.

Required education:

  • High school or equivalent

Job Type: Full-time

Required experience:

  • Customer: 1 year

Required language:

  • Spanish

Company Description

12170 Abrams Rd.
Suite 100
Dallas Texas 75243
214-341-7788

Work location: Dallas, TX

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