Customer Engagement Representative - Full Time

Phoenix, AZ
United States

MGA Business Consulting

51 to 200 employees

Founded in 2012, MGA Business Consulting is a professional firm specializing in marketing, sales, and customer acquisition. We represent the world's largest clients in the telecommunication, entertainment, and satellite broadcasting industries! Why do these clients choose MGA Business Consulting? We guarantee a 100% ROI paired with a professional face-to-face consulting approach!

MGA Business Consulting's main focus is growth. We provide extensive advancement opportunities for our team members while expanding our clients nationally into new markets. Through our company's renowned Management Development Program, MGA Business Consulting creates an opportunity for individuals to start at an entry level position and move into an upper management role based on their own merit and performance. The work environment and team members at MGA Business Consulting are "Built For Success!"

The mission of MGA Business Consulting is to develop individuals, personally and professionally, into leaders through teamwork and fundamental management training techniques. We will promote team success, as well as individual achievements, in a positive atmosphere!

Company Info

Job description

Retail Customer Engagement Rep Immediate Hire

MGA Business Consulting, Inc. is partnering up with 4 new clients this year. We are currently hiring motivated entry level professionals for our retail sales and customer engagement associate position. We are looking for future team members that want to work with people, further their career, and advance their managerial abilities while networking with like-minded people.

Why APPLY NOW?
- 100% hands-on training
- Learn more about the newest technology
- Experience in sales and marketing, client relations, and business
- Travel opportunities
- Our fun and vibrant corporate culture

MGA Business Consulting, Inc. is a dynamic privately owned sales and management consulting firm. We are networked with over 60 locations in 20 states throughout the U.S. We consult with Fortune 500 and Fortune 100 clients in sales and marketing as well as new market penetration. The Phoenix area represents the“#1 in customer satisfaction" for the satellite service industry.


The Retail Customer Engagement Rep is responsible for:

- Sales and promotions our client’s products and services to both new and existing customers while talking with them in a retail store location.

- Communicate product knowledge effectively with customers to inform them
of the features, benefits, and use of all products and services.

- Assist, inform, and help customers on their purchase decisions.

- Explain the technology of our client to customers to best meet their needs. Explain benefits of services and products to customers.

- Help customers place orders.

Day to Day for the Retail Customer Engagement Rep with Immediate Hire:

- Provide strong understanding and enthusiasm around technology,
- Maintain detailed sales product knowledge, including competitive information.
- Provide superior customer service with all customer interactions.
- Evaluate customers' potential product needs and help with appropriate recommendations.
- Focus on quality customers for retention purposes
- Work in a fast-paced, high-volume environment

We provide full training for the right candidates so no prior experience is necessary. We look for 4 critical attributes:

- Above average people skills
- Excellent leadership abilities
- Winning attitude
- Great work ethic and ambition

Company Description

OUR MISSION

MGA Business Consulting, Inc. will develop individuals, personally and professionally, into leaders through teamwork and fundamental management training techniques. We will promote team success as well as individual achievements in a consistently positive atmosphere. Everyone at MGA Business Consulting, Inc. will understand that they hold a key role within the team.

Work location: Phoenix, AZ

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