Collections Representative

Description

Hello,

My name is Sheena and I represent The Fountain Group.  We are a national staffing firm and are currently seeking a Collections Representative for a prominent client of ours.  This position is located in Shoreview, MN. Details for the position are as follows:

Job Description:
As an Asset Recovery Collector, you'll spend your day talking with customers over the phone reminding them about late or missed payments as well as getting the facts about the reasons for delinquency, helping customers find solutions to bring their account current and negotiating payment resolutions. Every call is an opportunity for you to use your negotiating and relationship building skills to partner with customers and building lasting business relationships. With three Collections Centers in the U.S., the Collections team is responsible for collecting on past due auto accounts.
Responsibilities:
•    Respond to customer inquiries
•    Handle accounts with speed and accuracy while maintaining professionalism
•    Complete phone calls to meet required performance standards
•    Meet metrics and strive to exceed those metrics
•    Confirm payment or negotiate payment arrangements; research any discrepancies
•    The team receives extensive training with an emphasis on compliance, and negotiating and selling skills to ensure collection routines are consistent and based on industry best practices.

If you are interested in hearing more about the position please respond to this posting with your resume attached.

Company Description

Headquartered in Tampa, FL, with operations in all 5 regions, The Fountain Group is a Contingent Labor Resource Provider. The Fountain Group services clients directly, clients with an internal contingent labor program, and clients with an external managed service program.

At The Fountain Group, we know that searching for a new career can be stressful, which is why we take time to understand your skills and personal goals. We understand the importance of job flexibility and professional growth, and offer top-notch positions with leading employers. In fact, the majority of our clients are well known Fortune 100-500 companies. We also offer a variety of benefits to our associates to ensure their overall happiness.

In addition to assisting with your job search, we will help you through every step of the process offering online tutorials and additional resources to enhance your industry knowledge and skills. As your employment agent, we are dedicated to providing career counseling and job advice, knowing precisely what established companies want.

At The Fountain Group, we treat you like family, regardless of your proximity to our office. We are dedicated to providing you with an exciting, challenging and highly rewarding place to work. Become a part of our team today and let us put your talents to work.

If you are interested in hearing more about the position please respond to this email with a copy of your resume in word form with the best contact info Please forward this email to any friends or colleagues

Work location: Shoreview, MN