Food Service / Restaurant - General Manager

Job Description

Leads store operation and performance through store associate team. Responsible for achieving performance goals, company sales and profit objectives and staff development.

ESSENTIAL FUNCTIONS:
⦁ Communicates Company's vision and provides direction to ensure store operation is aligned with the Company's Strategic Plan
⦁ Recruits, hires, trains, and develops players for all in-store positions that can achieve Company Strategic Plan and initiative.
⦁ Leads the introduction and execution of all sales and new product initiatives
⦁ Builds store sales by cultivating relationships in the business community and initiating local store marketing campaigns
⦁ Develops Holiday Store Plan to ensure sales and operational performance goals are achieved
⦁ Ensures compliance with operational standards, company policies, and federal, state, and local laws and regulations.
⦁ Upholds and enforces safety and security standards at all times
⦁ Monitors sales growth and cost control of the store against the budgeted expectation and historical performance, to ensure that profit goals are met.
⦁ Maintains and exceeds customer satisfaction to build brand loyalty
⦁ Prepares sales forecasts along with production planning to ensure inventory management and proper ordering and receiving of product and supplies
⦁ Completes all administrative duties for the store, including timely reporting of information and incidents.
⦁ Presents a consistent professional image of the store facility and associates by maintaining all sanitation and appearance standards
⦁ Communicates and stays updated on all marketing and promotional materials. Executes marketing and sales programs following guidelines.
⦁ Ensures a respectful workplace, which exhibits the company values.
⦁ Creates and develops a high performance team that performs in harmony with Company Values.

OTHER FUNCTIONS:
⦁ Trains others and performs all operational duties in the store to include equipment operation, product preparation and customer service.
⦁ Attends meetings as required, which may include travel or over night stays
⦁ Trains new managers and provides management coverage at other stores as needed
⦁ Prepares documents and reports as needed to communicate performance status and plans
⦁ Performs other duties as required by business and departmental needs, which may include the use of a personal vehicle

KEY RESULT AREAS:
⦁ Financial results as measured by sales growth, expenses to budget, labor cost control and loss prevention partnership
⦁ Business Growth as measured by catering growth, fund raising, B2B gifting sales and sales promotion results
⦁ Overall operations as measured by QAD, SOAR, swabs, product quality evaluations yields, and health inspections
⦁ Customer satisfaction as measured by phone shops, customer feedback tools and service execution ratings

REQUIRED EXPERIENCE:
⦁ 3-5 years of Retail or Restaurant Management experience or related field
⦁ Experience recruiting, hiring, training, and developing employees
⦁ Experience in growing sales and providing excellent customer service

EDUCATIONAL REQUIREMENTS:
⦁ An Associates Degree or general business knowledge equivalent to an Associates Degree preferred

REQUIRED LICENSES, CERTIFICATES, OR KNOWLEDGE:
⦁ Basic understanding of P&L statements
⦁ Basic computer skills including Microsoft Word, Excel, and Outlook
⦁ Effective verbal and written communication skills
⦁ Servsafe® Certification preferred

WORKING CONDITIONS:
⦁ Requires working directly with Customers.
⦁ Physical dexterity and mobility to perform demands of the job including working with hot torch, slicing machines.
⦁ Requires bending, stooping, standing for long periods, twisting and lifting products and supplies. Ham production associates required to lift up to 65 pounds.

Company Description

Largest Franchisee with HoneyBaked Ham seeking qualified associates seeking personal career growth.

Work location: Columbus, GA