We are seeking an Assistant Manager to join our Peli Peli team!
Warmly and graciously greet all guests upon arrival.
Track monthly results and trends for business forecasting
Resolve escalated customer complaints
Train and evaluate employees
When immediate seating is limited, record guest names and number of people in party and provide guests with estimated waiting time.
Accommodate special seating requests for guests whenever possible.
Seat guest guests based on guest preferences and balancing of customer flow in service stations.
Thank guests as they leave and invite them to return. Must be able to multitask and communicate clearly
Attends all scheduled employee meetings and brings suggestions for improvement. Such other tasks as required of management or leadership.
- Adjust daily schedule for shift personnel to ensure optimal efficiency
- Previous experience in the restaurant industry, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong leadership qualities
How do we describe Peli Peli? In one word, FLAVOR! Peli Peli's cuisine, known as South African Fusion, features authentic South African delicacies along with steak, chicken and seafood favorites that are prepared in Chef Paul Friedman's South African style. This style includes marinades, seasonings and spices used in South African cuisine with Dutch, Portuguese and Asian influences. In addition to this amazing blend of innovative cuisine, guests entering Peli Peli will embark on a journey that will capture their heart, soul and belly and enjoy a culinary experience that they have never had before. Be Different! We are an energetic and creative group, dedicated to high standards of excellence and quality. We value each one of our employees and you will find your work here rewarding and satisfying.
YOU will be a great fit if
You love working in a fast-paced, fun and family oriented restaurant
You are able to create a positive and friendly environment for your staff and the guests
Proven experience and success in the hospitality industry
Understanding that customer service is #1
You can live, love, and embrace our culture!
Work location: Houston, TX