Retail Sales Associate

Charlotte, NC
United States

Batteries Plus Bulbs

501 to 1000 employees

Batteries Plus, now Batteries Plus Bulbs, was the first organization to respond to the evolving needs of the replacement battery market. Our first store opened in 1988 in Green Bay, Wisconsin. We began franchising in 1992 and opened our first franchise-owned store in Fort Wayne, IN. The increasing demand for “specialty” and replacement batteries, combined with our reputation for solving battery problems, has led to our rapid success and expansion. In 2010, we refined the model of the all-battery franchise concept by adding light bulbs to our product line.

Company Info

Job description

We have a full-time opening for a Device Repair Technician / Retail Sales Associate.
Must be able to work various shifts per week and be available weekdays and weekends.

  • Must have 1 or more years experience.
  • Must have a high school diploma or equivalent.
  • Be authorized to work in the United States.
  • Must have reliable transportation

General Function Provide customers total solutions to their battery, bulb, and device repair problems in a courteous, professional and helpful manner.

Essential Responsibilities (other duties as assigned) Customer Service / Sales

Present a friendly and welcome environment to all customers

Make customers your highest priority in person, on the telephone and by email

Exercise multiple sales techniques such as suggestive selling, upselling, etc. to maximize each customers satisfaction

Function as a team player striving to learn, strengthening the team as a whole

Accurately operate computer/cash register

Install batteries, perform tests and advise customer as appropriate

Achieve retail and commercial sales initiatives Merchandising / Inventory

Rotate and stock inventory

Load, unload, and deliver or arrange delivery of product to customers

Organize daily recovery of displays to achieve full store appearance

Maintain retail shelf label pricing

Build displays; setting up & taking down shelves and fixtures

Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Qualifications

H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience. Prior retail experience desired but not required

Ability to gain quick and solid understanding of company's electronic retail and cross reference system; capable of adapting learning to incorporate new technology

Ability to make minor decisions and use some judgment within standardized procedures Good listening and verbal communication skills with a customer focus; general knowledge of customer service policies/procedures

Must possess and use organizational and analytical problem solving skills

Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects

Ability to calculate simple math, percentages, ratios and algebraic expressions and read gauges Demonstrated technical aptitude and or technical experience desired

Valid driver's license and clean driving record preferred. Required for driving positions

Working Environment

The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.

This position requires the employee to regularly stand, walk and use hands to handle or touch; frequently talk, hear and lift; and occasionally sit, stoop, kneel, crouch, crawl, reach above shoulders, and lift.

The position also requires the employee to occasionally use electrical cables, simple hand tools, a magnifying glass, spot welders, automotive and electronic testing equipment, and a company automobile. While performing the responsibilities of this position, the employee will occasionally be exposed to fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions and the risk of electrical shock. The level of noise in the working environment is moderate

. Protective clothing and/or equipment used in this position includes safety glasses, goggles, gloves, and shoes.

........

Company Description

We are a locally owned franchise of Batteries Plus Bulbs. Our employees function as close-knit teams. We are looking for the right fit in a new employee. That person will be trained on all product knowledge and procedures necessary for sucess.

Work location: Charlotte, NC

Apply for this job

Similar jobs