Sales Associate
Ralph Lauren
10000+ employeesRalph Lauren Corporation (NYSE: RL) is a global leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For nearly 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren Purple Label, Ralph Lauren Collection, Double RL, Ralph Lauren Black Label, Polo Ralph Lauren, Polo Sport, Polo Ralph Lauren Children’s, Ralph Lauren Home, Lauren Ralph Lauren, RLX, Denim & Supply Ralph Lauren, American Living, Chaps and Club Monaco, constitute one of the world's most widely recognized families of consumer brands.
For more information, please visit http://investor.ralphlauren.com.
Company Info
- Company - Public (RL)
- New York, NY
- 1967
- CEO is Stefan Larsson
- Retail
- $5 to $10 billion (USD) per year
- www.ralphlauren.com
Job description
Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and exceptional fits. In 1999, Club Monaco became a subsidiary of the Polo Ralph Lauren Corporation. The objective of the sales associate is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested. Additional Responsibilities
Maximize personal sales at all opportunities
Provide a friendly and welcoming environment
Demonstrate how new product can mix with existing stock and previous purchases
Communicate product and customer feedback to managers
Apply POS knowledge to process needed transactions
Handle multiple customers at fitting rooms by following all policies and procedures
Demonstrate effective phone etiquette through customer service
Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
Ensure ease of customer experience through visual presentation and overall store maintenance
Attend and participate in store flips
Clean, vacuum, fold, size, steam, replenish as assigned
Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
Maintain a professional appearance consistent with established dress code and image guidelines
Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures Skills
Excellent interpersonal skills supporting both a team environment and customer service
Excellent English communication- verbal and written
Excellent time management/project skills
Strong attention to detail
Ability to recognize and react to changing work demands
Goal oriented: ability to stay focused on creating winning resultsClub Monaco is a dynamic, rapidly growing retail brand that continues to offer modern style and a unique voice within the fashion and retail industries. Headquartered in New York City’s Chelsea Gallery district, Club Monaco can be found in over 140 locations worldwide with stores in the United States, London, Paris, Sweden, Canada, Hong Kong, Seoul, Beijing, and Macau.
Work location: Beverly Hills, CA
