Sales Associate

Burlington, MA
United States

Kneipp

201 to 500 employees

Company Info

Job description

Introducing Kneipp!

Kneipp (pronounced Ken-nype!) is an International cosmetics brand specializing in natural and highly effective aromatherapy products. Kneipp has been a trusted household name in Germany and much of Europe for 125 years, and is now expanding to the United States! Founded on the principles of Sebastian Kneipp, who cured himself of tuberculosis in 1849 using the combined healing powers of water and plants, the Kneipp brand continues to be significant today and is committed to being the leader in innovative bath, body care, and skincare products that enhance well-being. We are looking for talented Sales Associates to be the face of this fast-growing and hugely successful brand in the US. If you have a passion for wellness, a drive to succeed, and an entrepreneurial spirit, you may be perfect for this unique and exciting opportunity.

 

About the Position

Wellness Advisors (Sales Associates) at Kneipp retail stores are a key role in this newly emerging brand. You will be among the first group of Kneipp employees in the US, and are therefore responsible for creating and introducing the brand’s rich culture and heritage to the US consumer. As a Wellness Advisor at Kneipp, your primary focus is to build and maintain relationships with our clients in a dynamic sales environment.  You will ensure that the client’s experience is nothing less than amazing! Your strong selling abilities and keen understanding of bath, body, and beauty will make you an important part of the Kneipp family.  Your responsibilities will include, but are not limited to, demonstrating excellent customer service, building and maintaining a loyal client base, providing clients with the right products that fit their needs, calling clients for events, maintaining relationships, and providing the most unique and exciting shopping experience for our clients. You will also introduce our clients to the 5 pillars of our founder Sebastian Kneipp by demonstrating both our products and the water treatments he developed to promote a healthy, balanced lifestyle.

 

This position reports directly to the Store Manager, but should expect additional support and guidance from the Wellness Expert, Sales Leaders, and Assistant Store Manager.


Responsibilities:

  • Deliver a truly amazing customer experience to all Kneipp clients. This will account for the majority of your time
  • Wellness Advisors must be collaborative and team focused
  • Consistently strive to exceed sales goals and other expectations set by leadership
  • Excellent understanding of product information
  • Knowledge of and commitment to company mission, vision, and values and understanding of Kneipp philosophy and 5 Pillars
  • Commitment to building customer relationships and loyalty through personal interaction, hands- on product/water treatment demonstration
  • Strong knowledge of and passion for store products and services and ability to present to clients the efficacy and benefits of our products
  • Ability and desire to perform seated consultations for customers to determine their skincare, wellness, and gifting needs
  • Perform other tasks as assigned by leadership including, but not limited to: visual merchandising, cleaning, stocking shelves, maintaining organized back room and floor, processing shipments quickly and accurately, cashiering quickly and accurately

Requirements/Skills Summary:

 

  • High School Diploma or equivalent
  • 1-2 years in a highly focused selling culture
  • Superior ability and desire to deliver exceptional customer experience, including excellent selling skills and phone service skills
  • Entrepreneurial outlook and resourceful problem-solving skills
  • Passionate about beauty, skincare, body care, or similar industries
  • Enjoys meeting and interacting with customers
  • Demonstrates an energetic and positive attitude
  • Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
  • Team player who possesses the ability to work in a learning and coaching environment
  • Ability to communicate effectively with customers, peers, and management
  • Experience in cosmetics sales preferred
  • Ability to work flexible schedule:       weekends, days/nights, holidays

 

 

Work location: Burlington, MA

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