Inside Sales Associate

Cedar Rapids, IA
United States

Acme Tools

51 to 200 employees

Acme Tools was founded by George Kuhlman in 1948 as a small electric motor repair shop in downtown Grand Forks, North Dakota. The business was named "ACME" because it represented the highest level or degree attainable, the peak of perfection. The core values back then were simple; offer the highest quality products at competitive prices, backed by superior professional service and support attainable. Now, over 65 years later, it's hard to believe that this small town motor repair business has grown to become a major tools and equipment supplier.

Today Acme Tools continues to be one of the premier retailers of tools and equipment with some of the largest first–class showrooms in the nation. With ten locations in North Dakota, Minnesota and Iowa, Acme Tools has served the contractor, woodworker and do–it–yourselfer with a wide selection of tools and equipment from all the major manufacturers.

ACME - ac•me [ak-mee]
n. The highest level or degree attainable, the peak of perfection.

Offer the highest quality products at competitive prices, backed by superior professional service and support attainable.

Company Info

Job description

Job Title: InsideSales Associate

Minimum Requirements: Minimum of one- yearof previous sales/customer service experience; Strong computer skills andability to learn new software; ability to communicate effectively withcustomers; ability to lift up to 50 lbs.; ability to stand on a hard surface for extended periodsof time

Skills and Experience Preferred: Knowledge of tools and equipment

Duties and Responsibilities: An Inside Sales Associate at Acme Tools greets andassists all customers and potential customers in a professional and courteousmanner. This individual will identify the customer's needs and provide themwith knowledgeable assistance to ensure they select the correct tool orequipment to serve their needs. Once the customer finds what he/she needs, theInside Sales Associate will close and invoice the sale, and help load theproducts as needed. Keeping informed on all new and current products carried byAcme Tools is an essential function of this position.

InsideSales Associates will partake in other customer service duties such asanswering customer questions over the phone; providing sales quotes for futurepurchases; researching product and inventory; helping customers purchasingequipment with starting procedures and breaking-in periods; and follow-up afterthe sale.

InsideSales Associates will help in maintaining a clean and organized sales floor,including product displays and work areas by fronting, pricing, and stockingsales shelves. They will also participate in store events such as physicalinventories, sales meetings, trade shows, and special sales. This position willassist in maintaining a safe and secure work environment by adhering  tosafety standards and reporting any suspicious activity.

Thisposition will perform related tasks as assigned.


About Acme Tools:

Acme Tools was founded in 1948 and continues to be a family-ownedoperation with ten locations in North Dakota, Minnesota and Iowa. We are one ofthe premier retailers of tools and equipment both in-store and online, andserve contractors, woodworkers and do–it–yourselfers with a wide selection oftools and equipment from all the major manufacturers. In addition to a verycompetitive compensations, some of the benefits we offer include:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short- and Long-TermDisability
  • PTO
  • Paid Holidays
  • 401(k)
  • Flex Spending
  • Generous Employee Discounts

*Employment offers arecontingent on drug-screen and background check.


Company Description

Acme Tools is a leading provider of power tools and equipment, with some of the largest first class showrooms in the nation. Serving the needs of customers since 1948, we offer sales, rental, and service solutions to building, remodeling, woodworking, and landscaping industries with a wide selection of products from all the major manufacturers. We operate 11 stores across North Dakota, Minnesota, and Iowa, and also support our customers throughout the United States from our on-line store at www.acmetools.com.

Work location: Cedar Rapids, IA

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