Sales Associate
Bass Pro Shops
10000+ employeesBass Pro Shops is North America’s premier destination retailer offering a wide assortment of high-quality outdoor recreational and lifestyle products at a great value. Established in 1972 and headquartered in Springfield, Missouri, today 99 retail and marine centers host 120 million people annually. The company also operates White River Marine Group, the largest manufacturer of boats in the world by volume, and Big Cedar Lodge, America’s Premier Wilderness Resort.
White River Marine Group is the largest manufacturer of boats in the world by volume. Founded by Bass Pro Shops founder/CEO Johnny Morris and headquartered in Springfield, Missouri, White River Marine Group manufactures quality boats offering performance, innovation and value with world-class service so everyone can experience the joy of fishing and boating. Popular recreational brands off include Tracker Boats®, Sun Tracker®, Nitro®, Tahoe®, Regency®, Mako®, Ranger®, Triton® and Stratos®.
Under the visionary leadership of conservationist and founder Johnny Morris Bass Pro Shops is known as a national conservation leader protecting wildlife habitat and introducing new audiences to the outdoors. Bass Pro Shops mission is to inspire all people to enjoy, love and conserve the great outdoors.
Company Info
- Company - Private
- Springfield, MO
- 1971
- CEO is Jim Hagale
- Retail
- $2 to $5 billion (USD) per year
- www.basspro.com
Job description
Position summary:
Represents and promotes the Bass Pro Shops Credit Card. Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
Position responsibilities:
1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
2) Greet all customers as they enter the store in a friendly and outgoing manner
3) Ask each customer if they would like to apply for the BPS credit card in a professional, friendly and unobtrusive manner
4) Detailed knowledge of the terms and conditions of the card / program
5) Assist customer with completion of the BPS credit card application
6) Call in applications promptly
7) Notify customers that were declined in a courteous and professional manner; always maintaining confidentiality and the customer’s self esteem
8) Aware of advertised sales
9) Current on location of all merchandise within the store
10) Keeps work area clean, neat and well stocked with supplies
11) Follows all Company Policies and Procedures
Education and/or Experience
High School education or equivalent experience
Mathematical Skills / Reasoning Ability
Ability to calculate figures such as discounts and make change to customers
Communication Skills
Ability to communicate in a friendly and professional manner to our customers and other associates
Physical requirements
Able to lift up to 50 pounds
Able to stand for extended periods
Other Knowledge, Skills and Abilities
Ability to establish and maintain effective working relationships with Management, co-workers and customers.
Ability to operate computerized Point of Sale register system
Bass Pro Shops is proud to be an Equal Opportunity Employer.
Work location: Columbia, MO
