Sales Associate

Position Description: Joseph T. Ryerson and Son, Inc., a leader in metals distribution and fabrication, is currently seeking Inside Sales Associates to join our customer service center sales team in Dallas, TX. Reporting to the Inside Sales Manager, your primary role is to provide sales support across company-wide markets in order to achieve sales growth. Successful candidates will provide excellent customer service while interacting with customers over the phone and through email. Inside Sales Associates are responsible for direct sales aimed toward growing our business overall.

Roles and Responsibilities:

Collaborates with a variety of industries while promoting transactional and fabrication sales business

Builds professional relationships with customers across multiple geographic markets

Responds to customer quotation requests, needs, inquiries, and complaints/concerns

Generates sales through focused, pro-active marketing; primarily out-reaching

Processes customer orders (i.e. quotations and order entry)

Sources for items that Ryerson does not stock

Identifies strategies to improve/grow sales

Understands and incorporates the goals and concepts of our business to grow sales and profitability

Works closely with territory managers, credit, inventory, warehouse operations, and other departments within the company

Performs other duties as assigned

Position Requirements:

High School diploma required; 2 yr degree strongly preferred.

Previous sales or customer service experience preferred

Proficiency with Microsoft applications (i.e., Word, Excel)

Attention to detail

Ability to skillfully multi-task

Results-focused, competitive, and self-motivated attitude

Problem solving/conflict resolution and negotiation skills

High level of numerical and mechanical aptitude

Takes ownership of work; understands the importance of creating value/recognizes opportunities

Ability to work well and excel while working with a team or individually

Strong interpersonal, written and verbal communication skills

Joseph T. Ryerson & Son, Inc. is an EOE/AA employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job ID: 3913

Functional Area: Customer Service Center

Position Type: Full-Time Regular

Experience Required: None

Location: TX-Dallas

Department: Customer Service Center

Education Required: High School Diploma

Relocation Provided:* No

Work location: Dallas, TX